Manager, Incident Response

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About The Role:
CrowdStrike is looking for a highly motivated, self-driven, Incident Response Manager for the Professional Services Consulting team, dedicated to making a difference in global security by protecting organisations against the most advanced attackers in the world. Our CrowdStrike Services team offers opportunities to expand your skill set through a wide variety of engagements including front page incident response investigations for organisations you’ll find on the annual Fortune 500 list.

Am I an Incident Response Manager Candidate?

• Are you able to lead teams through complicated incident response investigations?

• Do you find yourself interested in and keeping up with the latest vulnerabilities and breaches?

• Are you self-motivated and looking for an opportunity to rapidly accelerate your skills?

• Do you crave new and innovative work that actually matters to your customer?

• Do you have an Incident Response or Information Security background that you’re not fully utilising?

• Are you capable of leading teams and interacting with customers?

• Do you love working around like-minded, smart people who you can learn from and mentor on a daily basis?

What You'll Do:

• Lead incident response engagements

• Perform initial triage and scoping for prospective clients to understand the client objectives and level of effort involved to complete objectives.

• Effectively communicate with executives on the topics of forensics and malware analysis

• Develop and use new methods to hunt for bad actors across large sets of data.

• Work under the direction of outside counsel to conduct intrusion investigations

• Coach and mentor junior analysts on performing host and/or network-based forensics across Windows, Mac, and Linux platforms.

• Provide strategic, applicable, and feasible recommendations to help mature the security posture of organizations during and after an incident.

• Produce high-quality written and verbal reports, presentations, recommendations, and findings to key stakeholders including customer management, regulators, and legal counsel .

• Demonstrate industry thought leadership through blog posts, CrowdCasts, and other public speaking events.

What You'll Need:
Successful candidates will have experience in one or more of the following areas:

• Team leadership experience in a matrixed consulting environment

• Incident Response: experience conducting or managing incident response investigations for organisations, investigating targeted threats such as the Advanced Persistent Threat, Organised Crime, and Hactivists.

• Computer Forensic Analysis: a background using a variety of forensic analysis tools in incident response investigations to determine the extent and scope of compromise.

• Network Forensic Analysis: strong knowledge of network protocols, network analysis tools like Bro/Zeek or Suricata, and ability to perform analysis of associated network logs.

• Reverse Engineering: ability to understand the capabilities of static and dynamic malware analysis.

• Incident Remediation: strong understanding of targeted attacks and able to create customised tactical and strategic remediation plans for compromised organisations.

• Network Operations and Architecture/Engineering: strong understanding of secure network architecture and strong background in performing network operations.

• Cloud Incident Response: knowledge in any of the following areas: AWS, Azure, GCP incident response methodologies.

Additionally, all candidates must possess the following qualifications:

• Capable of completing technical tasks without supervision.

• Desire to grow and expand both technical and soft skills.

• Strong project management skills.

• Contributing thought leader within the incident response industry.

• Ability to foster a positive work environment and attitude.

• Ability to travel on short notice, up to 30% of the time.

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Benefits of Working at CrowdStrike:

• Market leader in compensation and equity awards

• Comprehensive physical and mental wellness programs

• Competitive vacation and holidays for recharge

• Paid parental and adoption leaves

• Professional development opportunities for all employees regardless of level or role

• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections

• Vibrant office culture with world class amenities

• Great Place to Work Certified™ across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.