Senior Product Manager, Identity Access

Ready to be pushed beyond what you think you’re capable of?

At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.

To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems.

Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be.

While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.

Team/ Role Paragraph: 

• The Identity Access team owns Sign In, Sign Up, Account Recovery, and Session Management — the front door to Coinbase for every user across every product. This is one of the first experiences customers have with Coinbase, serving millions of users globally across Retail, Exchange, Prime, Custody, and CDP.
• Our mission is to make access simple, native, and secure — with seamless sign in under 10 seconds, passwordless authentication, trusted biometrics, and easy recovery. We balance ease-of-use with security, protecting users from ATO while maintaining a delightful experience. This role sits within Platform PG and partners closely with Consumer, Insto, and Risk teams.

What you’ll be doing (ie. job duties): 

• Own Sign In and Sign Up vision, strategy, and execution across all Coinbase products
• Drive key metrics including sign in success rate, sign up success rate, time to login (<10s), and CX contact rate
• Lead the path to passwordless authentication (passkeys, biometrics) and drive adoption of unphishable authentication methods
• Own session management, device identification, and session hijacking protection
• Partner with Risk on account recovery flows and ATO prevention
• Reduce duplicate account creation and improve returning user experience
• Balance compliance requirements (SCA, regional regulations) with user experience

What we look for in you (ie. job requirements):

• 7+ years of product management experience
• Experience with authentication, identity, or security products
• Strong analytical skills with experience defining and tracking success metrics across complex funnels
• Ability to balance security/compliance requirements with user experience
• Experience partnering across multiple product groups without owning end-to-end UX
• Strong technical aptitude to partner with engineering on session management, device identification, and authentication systems
• Demonstrated ability to responsibly use generative AI tools and copilots (e.g., LibreChat, Gemini, Glean) in daily workflows, continuously learn as tools evolve, and apply human-in-the-loop practices to deliver business-ready outputs and drive measurable improvements in efficiency, cost, and quality.

Nice to haves:

• Experience with passwordless authentication (passkeys, biometrics, WebAuthn)

• Experience with bot detection/prevention, fraud, or ATO mitigation

• Crypto or fintech experience

• Experience with mobile and web authentication flows

• International product experience (regional authentication requirements)

• JOB: P76228

Pay Transparency Notice: Depending on your work location, the target annual base salary for this position can range as detailed below. Total compensation may also include equity and bonus eligibility and benefits (including medical, dental, vision and 401(k)).

Annual base salary range (excluding equity and bonus):

$207,485—$244,100 USD

Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.

Commitment to Equal Opportunity

Coinbase is proud to be an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law.  For US applicants, you may view the Employee Rights and the Know Your Rights notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law. 

Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information.   For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).

Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here.    

AI Disclosure

For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.  

For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. 

The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com