Senior Reliability Engineer

We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us.

About Celonis Celonis is the global leader in Process Mining technology and one of the fastest-growing SaaS companies worldwide. We are on a mission to unlock unprecedented productivity by embedding data and intelligence at the core of every business process—and we’re looking for passionate individuals to help us realize that vision.

The Team As a member of our Reliability Engineering team, you will play a critical role in ensuring the health, performance, and resilience of our platform. The team applies advanced software engineering and Site Reliability Engineering (SRE) principles to drive system reliability, scalability, and operational excellence across the organization.

The Role

• Join a highly technical, collaborative, and innovation-driven team that blends Site Reliability Engineering with modern Software Engineering practices to build resilient and scalable systems.
• Lead reliability efforts for a fleet of 80+ FedRAMP-compliant microservices running on Kubernetes, applying SRE principles to drive observability, automation, and incident prevention.
• Own high-priority application incident escalations, performing deep technical analysis and restoration within defined SLOs, while continuously improving detection and response mechanisms.
• Engineer solutions to enhance the availability, latency, and performance of production services—automating manual processes to eliminate toil and scale operational efficiency.
• Collaborate closely with platform and application engineering teams to conduct post-incident reviews, extract insights, and implement systemic changes that improve overall reliability.
• Document operational knowledge and runbooks, embedding SRE best practices into onboarding, incident response, and platform architecture standards.

The qualifications you need:

• Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related technical field (or equivalent hands-on experience).
• Minimum of 5 years of experience building and maintaining cloud-based software applications with at least one public cloud platform (AWS, Azure, or GCP).
• Proficiency in Java, the Spring framework, and Python (or a similar scripting language) in a Linux environment.
• Prior experience contributing to Site Reliability Engineering initiatives or similar operational roles.
• Knowledge of SRE principles, including SLI/SLO design, error budgets, and toil reduction strategies.
• Proven expertise in developing and operating production-grade, scalable services using Kubernetes and elastic cloud architectures.
• Strong problem-solving and troubleshooting abilities in complex, distributed systems.
• Excellent written and verbal communication skills in English.
• Please note: This position is not eligible for immigration visa sponsorship, now OR in the future.

Nice to Have

• Familiarity with observability and monitoring tools (e.g., Datadog, etc.).
• Experience with  CI/CD pipelines and tools such as ArgoCD, GitHub Actions, or similar.
• Experience with Infrastructure as Code (IaC) tools such as Terraform and Kustomize.
• Exposure to incident management practices, on-call rotations, and postmortem culture.

The base salary range below is for the role in the specified location, based on a Full Time Schedule.

Total compensation package will include base salary + bonus/commission + equity + benefits (health, dental, life, 401k, and paid time off). Please note that the base salary range is a guideline, and that the actual total compensation offer will be determined based on various factors, including, but not limited to, applicant's qualifications, skills, experiences, and location.

The base salary range below is for the role in New York, based on a Full Time Schedule.

$166,500—$204,300 USD

What Celonis Can Offer You:

• The unique opportunity to work with industry-leading process mining technology
• Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, L&D platform, mentorships, and more)
• Great compensation and benefits packages (equity (restricted stock units), life insurance, time off, generous leave for new parents from day one, and more). For intern and working student benefits, click here.
• Physical and mental well-being support (subsidized gym membership, access to counseling, virtual events on well-being topics, and more)
• A global and growing team of Celonauts from diverse backgrounds to learn from and work with
• An open-minded culture with innovative, autonomous teams
• Business Resource Groups to help you feel connected, valued and seen (Black@Celonis, Women@Celonis, Parents@Celonis, Pride@Celonis, Resilience@Celonis, and more)
• A clear set of company values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future

About Us:

Celonis helps some of the world’s largest and most esteemed brands make processes work for people, companies and the planet. With over 5,000 enterprise customer deployments across nearly every industry, the Celonis Process Intelligence Platform uses process mining and AI to give you a living digital twin of your business operation. It’s system-agnostic and without bias, and empowers companies to reduce waste, create value and benefit people across the top, bottom, and green lines. Since 2011, the Celonis platform has enabled its customers to identify more than $18 billion in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.

Get familiar with the Celonis Process Intelligence Platform by watching this video.

Data Privacy, Equal Opportunity, and Accessibility Information

Celonis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment and equal opportunity in all aspects of employment. We will not tolerate any unlawful discrimination or harassment of any kind. We make all employment decisions without regard to race/ethnicity, color, sex, pregnancy, age, sexual orientation, gender identity or expression, transgender status, national origin, citizenship status, religion, physical or mental disability, veteran status, or any other factor protected by applicable anti-discrimination laws. As a US federal contractor, we are committed to the principles of affirmative action in accordance with applicable laws and regulations. Different makes us better. 

Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’  Statements on Data Privacy, Equal Opportunity and Accessibility.

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