Partner Success Specialist

Who are we?

Our mission is to scale intelligence to serve humanity. We’re training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI.

We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what’s best for our customers.

Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products.

Join us on our mission and shape the future!

In this intermediate level individual contributor role, we seek a Partner Success Specialist excited to grow their career in the exciting world of Enterprise Generative AI.

You will collaborate with our Senior Partner Managers to build and scale our strategic partnerships with consulting firms, hyperscalers and other partners. In this broadly scoped role, Cohere seeks a candidate with big-picture thinking skills, reliable business judgment, influencing skills, and a ‘move the needle’ mindset.

The Partner Success Specialist will enjoy this roll-up-your sleeves career growth opportunity, getting into the weeds and doing what it takes to drive partnership success forward!

As our Partner Success Specialist, you will:

• Relationship Building: Establish, maintain and expand key relationships with key decision-makers at partner companies. Own and drive meetings and push forward on overall partnership agendas.

• Pipeline Generation: Identify and develop new business opportunities through partner channels. Own and drive key initiatives (e.g., partner events & conferences, sales campaigns) 

• Sales Enablement: Provide training and support to partner teams to help them effectively sell Cohere’s offerings. 

• Operations: Manage lead management activities in partner tools and systems (e.g., SFDC, ACE, lead management tools) and internal CRM systems for partners. 

• Collaboration: Collaborate with internal cross-functional teams, including product, marketing, and sales to drive partner initiatives end to end.

The Partner Success Specialist role is a good match for you if you have:

• 1+ years of professional work experience at a major global consulting firm.

• 1+ years of work experience in a Sales or Partnerships team at a SaaS/enterprise software company.

• 1+ years of client-facing work experience.

• Experience developing and executing integrated GTM strategies to unlock growth. 

• Strong understanding of recurring revenue models, enterprise technology business models and go-to-market strategies. 

• Superior critical thinking and problem-solving skills. 

• Experience engaging with executive senior leadership in a constructive and collaborative manner. 

• Ability to work in a cross functional manner across sales, technical teams, product and management.

• A strong sense of ownership. Self-motivated and self-directed.

If some of the above doesn’t line up perfectly with your experience, we still encourage you to apply! If you want to work really hard on a glorious mission with teammates that want the same thing, Cohere is the place for you.

We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form, and we will work together to meet your needs.

Full-Time Employees at Cohere enjoy these Perks:

🤝 An open and inclusive culture and work environment 

🧑‍💻 Work closely with a team on the cutting edge of AI research 

🍽 Weekly lunch stipend, in-office lunches & snacks

🦷 Full health and dental benefits, including a separate budget to take care of your mental health 

🐣 100% Parental Leave top-up for 6 months for employees based in Canada, the US, and the UK

🎨 Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement

🏙 Remote-flexible, offices in Toronto, New York, San Francisco and London and co-working stipend

✈️ 6 weeks of vacation

Note: This post is co-authored by both Cohere humans and Cohere technology.