SpeakitDutch Customer Success Specialist - Lisbon
Work fully remote and kickstart your career with top global brands!
Join our client’s multicultural team and help businesses thrive by providing expert guidance. You’ll support clients through calls and emails, ensuring a smooth experience and satisfaction at every touchpoint.
Responsibilities:
- Respond to customer inquiries via phone and email, providing accurate product and service guidance.
- Review customer requests, make informed decisions, and take action.
- Identify areas to improve client experience and share suggestions with your team.
Track trends and help prevent recurring issues for clients.
Native Dutch and fluent English (B2)
Customer support experience is a plus
Strong communication and problem-solving skills
Self-motivated, proactive, and collaborative
EU citizenship or work permit for Portugal
Private health insurance since day one.
Career mentoring and personal development programs
Equipment provided by the company
Multicultural environment with colleagues from 75+ nationalities