Senior Business Systems Analyst

About Faire

Faire is an online wholesale marketplace built on the belief that the future is local — independent retailers around the globe are doing more revenue than Walmart and Amazon combined, but individually, they are small compared to these massive entities. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town — we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so that small businesses everywhere can compete with these big box and e-commerce giants.

By supporting the growth of independent businesses, Faire is driving positive economic impact in local communities, globally. We’re looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours.

About this role

As a Senior Finance Business Systems Analyst, you will be a strategic partner to Finance, Accounting, Tax, IT, and other cross-functional teams. You’ll lead the administration and optimization of NetSuite and other financial systems, driving operational excellence, scalability, and continuous improvement across the finance tech stack. Your responsibilities will include:

• Oversee the day-to-day management of NetSuite, including user roles, system configurations, integrations, and issue resolution.
• Maintain and optimize additional financial systems such as Zip, Pigment, Ramp, Concur and FloQast ( or similar tools) to support key finance functions.
• Maintain integrations with supporting teams/systems like Workday, Ironclad, Equity system
• Ensure all system configurations and workflows align with internal financial policies, compliance standards, and evolving business needs.
• Develop and manage customized reports, dashboards, and saved searches for actionable insights and effective decision-making.
• Identify opportunities for automation, enhanced reporting, and system improvements to drive efficiency and scalability.
• Lead the evaluation, testing, and implementation of new system features, upgrades, and third-party integrations.
• Partner with stakeholders across finance and business operations to define evolving system requirements and deliver scalable solutions.
• Ensure accuracy, integrity, and consistency of financial data across all systems and transactions.
• Monitor and support financial close processes, ensuring timely and accurate transaction processing during month-, quarter-, and year-end.
• Oversee data flows and reconciliation processes between systems to ensure a single source of truth.
• Serve as the primary support contact for finance and accounting users, resolving system issues and coordinating with IT or vendors as needed.
• Develop and deliver documentation and training to enable user adoption and system proficiency.
• Proactively identify knowledge gaps and provide coaching to improve system usage and data quality.
• Partner with finance, accounting, procurement, and operations to align systems with business strategy and operational goals.
• Lead or contribute to system-related initiatives, such as new system implementations, AI innovations, upgrades, and migrations.
• Define and implement policies, procedures, and controls for financial system use and compliance.

Qualifications

• Bachelor’s degree in Information Systems, Computer Science, or related field (or equivalent experience)
• 9+ years of experience building and supporting finance systems in a global organization
• Demonstrate expertise in managing or implementing financial systems (e.g., NetSuite, Zip/Coupa)
• Strong understanding of business processes across general accounting, OTC, P2P and financial reporting
• Proven ability to deliver complex financial applications/programs that support financial transformation
• Ability to design solutions and engage with senior stakeholders in Accounting, Tax, and Finance
• Experience integrating financial applications with third-party systems (e.g., Pigment, Concur, Workday)
• Ability to prioritize under pressure, meet deadlines, and adapt to changing priorities
• Strong customer orientation and stakeholder collaboration skills
• Team-oriented with experience leading or mentoring direct reports
• Familiarity with IPO-readiness processes and SOX compliance frameworks
• Experience with AI-driven tools or automation platforms is a nice to have

Salary Range

California: the pay range for this role is $170,000 - $234,000 per year.

This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future.

_This role will be in-office on a hybrid schedule - Faire employees will be expected to go into the office 2 days per week on Tuesdays and Thursdays, effective the week of January 13, 2025. Additionally, in-office roles will have the flexibility to work remotely up to 4 weeks per year.

Applications for this position will be accepted for a minimum of 30 days from the posting date._

Why you’ll love working at Faire

• We are entrepreneurs: Faire is being built for entrepreneurs, by entrepreneurs. We believe entrepreneurship is a calling and our mission is to empower entrepreneurs to chase their dreams. Every member of our team is taking part in the founding process.
• We are using technology and data to level the playing field: We are leveraging the power of product innovation and machine learning to connect brands and boutiques from all over the world, building a growing community of more than 350,000 small business owners.
• We build products our customers love: Everything we do is ultimately in the service of helping our customers grow their business because our goal is to grow the pie - not steal a piece from it. Running a small business is hard work, but using Faire makes it easy.
• We are curious and resourceful: Inquisitive by default, we explore every possibility, test every assumption, and develop creative solutions to the challenges at hand. We lead with curiosity and data in our decision making, and reason from a first principles mentality.

Faire was founded in 2017 by a team of early product and engineering leads from Square. We’re backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Toronto, London, and New York. To learn more about Faire and our customers, you can read more on our blog.

Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.

Faire is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs. To request reasonable accommodation, please fill out our Accommodation Request Form (https://bit.ly/faire-form)