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Operations & Systems Optimization Specialist (Remote | LATAM Only)

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Job Openings Operations & Systems Optimization Specialist (Remote | LATAM Only)

About the job Operations & Systems Optimization Specialist (Remote | LATAM Only)

Were hiring a high-IQ, high-agency Operations & Systems Optimization Specialist to support a fast-growing U.S. real estate business.

Summary:

This role is focused on:

• Cleaning up and rebuilding operational systems
• Designing scalable SOPs
• Implementing AI agents and workflow automations
• Optimizing CRM infrastructure and operational efficiency

Youll partner directly with leadership to bring structure, leverage, and automation to a high-growth but loosely systemized organization. This is not a task-execution role — this is a systems architect position.

Core Responsibilities:

Systems & Process Optimization

• Audit and clean up existing SOPs and workflows
• Build scalable systems from the ground up inside Notion and other operational tools
• Create structured documentation frameworks and operational playbooks
• Identify inefficiencies and proactively implement solutions
• Improve operational clarity, accountability, and execution across teams

AI, Automation & Agents (AI-First Mindset Required)

• Design and implement AI-driven workflows using GPTs and automation tools
• Build and deploy AI agents to handle repetitive operational tasks
• Create Zapier integrations across CRM, operations, and internal systems
• Continuously reduce manual work through smart automation
• Research, test, and implement emerging AI tools that increase leverage

CRM & Operational Infrastructure

• Optimize workflows inside Follow Up Boss (or similar CRM)
• Maintain CRM data hygiene and structured pipeline management
• Build automated follow-up systems, tagging logic, and reporting visibility
• Improve dashboards and operational metrics tracking

Qualifications & Skills:

• Strong background in operations, systems building, and process optimization
• Experience designing and implementing automation frameworks
• Proven experience implementing AI tools or AI agents into workflows
• Deep experience with at least 1–2 key tools:
  • Notion
  • Follow Up Boss
  • Zapier
  • CRM systems
• High-agency and comfortable making independent decisions
• Strong English communication skills
• Strong internet connection and capable hardware to run AI tools

Work Setup

• Full-Time
• Monday–Friday | 9 AM – 6 PM EST
• Remote (LATAM only)

About Purple:

At Purple, we connect exceptional LATAM talent with U.S. companies through strategic outsourcing solutions that deliver results with integrity and excellence. Our mission is to help businesses scale without compromising on quality, while creating meaningful opportunities across borders.

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