TransUnionSales Enablement Senior Analyst
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What We'll Bring:
At TransUnion, we strive to build an environment where our associates are in the driver’s seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go. Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day.
Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.
What You'll Bring:
- Bachelor's degree in education, business, instructional design or a related field.
- At least 2 years of experience in designing and delivering training programs, preferably on Salesforce or other CRM/technology platforms.
- Experience with project and/or change management.
- Certified Trainer, Salesforce Administrator, Change Management Professional, or willing to obtain certification within 12 months of hire.
- Excellent communication, presentation, and facilitation skills.
- Ability to work independently and as part of a team.
- Ability to adapt to changing needs and priorities.
- Impeccable organizational skills
- Proficient in Microsoft Office, Google Suite, and other online tools and platforms that deliver clear, coordinated and action-oriented content.
Impact You'll Make:
- Facilitate new user Salesforce onboarding and deliver training programs for sales and non-sales associates (virtual, in-person and on-demand).
- Partner with sales, training leaders, and subject matter experts to assess needs and design effective training and change‑management solutions.
- Create engaging, interactive learning content and curriculum that improves knowledge retention and adoption.
- Evaluate training effectiveness, user adoption, and performance data; recommend and implement continuous improvements.
- Support learning operations, including training logistics, materials, agendas, and feedback to process owners on user challenges.
- Collaborate with other trainers, subject matter experts, and stakeholders to ensure alignment and consistency of training content and delivery as part of the Adoption, Enablement and Communications team.
We are looking for a Salesforce Training Associate to join our team and help us deliver high-quality training programs and content to our clients and employees. Your duties will include an adoption assessment and solution-oriented approach to growing associate use of our global Salesforce application. You will achieve this work by gaining an understanding of business processes, identifying common Q&A , creating self-service content, organizing and facilitating training sessions to support our Salesforce and relevant tools systems, processes and capabilities. You will be a resource for sharing best practices and tips for using the platform(s) effectively. You will also provide support and feedback to learners and track their progress and performance. Your focus will be to improve the adoption, enablement and communication experience that our internal associates have within our CRM platform and how we deliver experiences to our customers through portals and other means.
#LI-KW1
TransUnion complies with all applicable immigration laws and regulations. The Company does not presently provide employer support or sponsorship for an immigration-related employment benefit for this position. Applicants must be authorized to work in the United States on a full-time basis without the need for employer support or sponsorship now or in the future.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.
Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company’s reputation are also essential expectations of this position.
This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.
Benefits:
TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, up to 12 paid holidays per year, health benefits (including medical, dental, and vision plan options and health spending accounts), mental health support, disability benefits, up to 12 weeks of paid parental leave, adoption assistance, fertility planning coverage, legal benefits, long-term care insurance, commuter benefits, tuition reimbursement, charity gift matching, employee stock purchase plan, 401(k) retirement savings with employer match, and access to TransUnion’s Employee Resource Groups. Spousal, domestic partner, and other eligible dependent coverage is available on select health and welfare plans.
We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans’ Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion’s Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting ERCoE@transunion.com.
Pay Scale Information :
The U.S. base salary range for this position is $62,000.00 - $90,000.00 annually. *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual’s education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations.
Regular, fulltime non-sales positions may be eligible to participate in TransUnion’s annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents.
TransUnion's Internal Job Title:
Sr Analyst, Sales Enablement
Company:
TransUnion LLC