Sales & Marketing Assistant

Make a meaningful difference to patients around the world. Our Business Assistants team is a crucial part of Edwards. By joining this team, you’ll support the field with their daily needs so they can seamlessly make decisions that impact the patients we serve. Whether you are coordinating key meetings and events, supporting with contract management, or ensuring the teams have the materials they need to be successful, your work will be highly valued.

Dedicated to innovation, our Surgical business unit is focused on identifying and solving critical, unmet needs in cardiac surgery. In understanding the challenges of open-heart surgery, we partner with surgical teams to deliver modern technologies intended to enhance patients’ quality of life and expand their potential treatment opportunities. It’s our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey.

The person who joins us will provide Sales & Marketing support related to events, internal meetings and contract management. The role is office based in our Milan office and offers smart working.

How you will make an impact:

Coordination of education events and internal meetings with limited supervision.
Grant requests tracking, communication with HCPs making sure they are aware of MedTech compliance, being in charge of invitations and travelling arrangements.
Administration of sponsorships and event logistics, taking care of hotels, service providers and materials preparation.
Invoice management and budget management.
Safeguard internal and external compliance together with the sales team.
Oversee DRT, DSO, consignment contracts, turns & discards KPI's, complaints.
Manage, together with the sales teams, competition & tenders data collection.
Order and ensure translation of marketing materials with limited supervision.
Contracts management with limited supervision.
Liaison with legal department to ensure legislative requirements are met.
Other administrative support with limited supervision.

What you'll need (Required):

High school diploma and 2 years of related experience supporting teams.
Proficiency in both English and Italian is essential to perform the responsibilities of this position, any other language is a plus.

What else we look for (Preferred):

Advanced computer skills including usage of MS Office Suite.
Good written and verbal communication skills and interpersonal relationship skills.
Good computer knowledge in ERP application (e.g. JDE) and SFDC.
Ability to manage confidential information with discretion.
Excellent customer service skills with ability to negotiate and resolve difficult situations.
Excellent problem-solving and organizational skills.
Ability to build and maintain strong relationships across the organization to influence and achieve objectives.
Ability to prioritize competing objectives in a fast paced environment and under pressure.
Contacts are across the organization at all organizational levels and with external contacts.
Provide feedback in a professional, direct, and tactful manner.
Adhere to all company rules and requirements

What is it like to work at Edwards Lifesciences in Italy?

As a global leader in patient-focused medical innovations, we offer rewarding opportunities and exciting challenges in a truly international, dynamic and friendly work environment. We are committed to fostering a diverse and inclusive work environment where all employees can grow, personally and professionally. (Certified for ISO30415 D&I). To achieve this, we offer on-the-job development, training opportunities and the support and guidance provided by dedicated employee groups (the Edwards Network of Women, Edwards Foundation charity team, sustainability activities, and others).

Edwards Lifesciences in Italy also offers the following benefits:

Competitive compensation and benefits package
Flexible working hours, smart working
Life Insurance
Accidental Death & Disability Insurance
Telemedical Services
Meal vouchers
Service Awards
Employee Stock Purchase Program
Employee Assistance Program
Comprehensive Wellness program including preventive cardiovascular screening, educational events, on-site fitness center, lessons with personal trainer, fruit in the office, charity activities and much more.

Benefits are regulated by an internal policy which contains the full details regarding the entitlement and conditions for the benefits. Benefits policy and components may vary by location.

What is it like to work at Edwards Lifesciences in Italy?

As a global leader in patient-focused medical innovations, we offer rewarding opportunities and exciting challenges in a truly international, dynamic and friendly work environment.

We are committed to fostering a diverse and inclusive work environment where all employees can grow, personally and professionally. (Certified for ISO30415 D&I)

To achieve this, we offer on-the-job development, training opportunities and the support and guidance provided by dedicated employee groups (the Edwards Network of Women, Edwards Foundation charity team, sustainability activities, and others).

Edwards Lifesciences in Italy also offers the following benefits:

Competitive compensation and benefits package
Flexible working hours, remote working
Life Insurance
Accidental Death & Disability Insurance
Telemedical Services
Meal vouchers
Service Awards
Employee Stock Purchase Programme
Employee Assistance Programme
Comprehensive Wellness programme including preventive cardiovascular screening, educational events, on-site fitness center, lessons with personal trainer, fruit in the office, charity activities and much more.

Benefits are regulated by an internal policy which contains the full details regarding the entitlement and conditions for the benefits. Benefits policy and components may vary by location.

Details

Location

Milan, Metropolitan City of Milan, Italy

Experience

Min. 2 years2 years of related experience supporting teams.

Technologies

Salesforce

The person who joins us will provide Sales & Marketing support related to events, internal meetings and contract management. The role is office based in our Milan office and offers smart working.

How you will make an impact:

Coordination of education events and internal meetings with limited supervision.
Grant requests tracking, communication with HCPs making sure they are aware of MedTech compliance, being in charge of invitations and travelling arrangements.
Administration of sponsorships and event logistics, taking care of hotels, service providers and materials preparation.
Invoice management and budget management.
Safeguard internal and external compliance together with the sales team.
Oversee DRT, DSO, consignment contracts, turns & discards KPI's, complaints.
Manage, together with the sales teams, competition & tenders data collection.
Order and ensure translation of marketing materials with limited supervision.
Contracts management with limited supervision.
Liaison with legal department to ensure legislative requirements are met.
Other administrative support with limited supervision.

What you'll need (Required):

High school diploma and 2 years of related experience supporting teams.
Proficiency in both English and Italian is essential to perform the responsibilities of this position, any other language is a plus.

What else we look for (Preferred):

Advanced computer skills including usage of MS Office Suite.
Good written and verbal communication skills and interpersonal relationship skills.
Good computer knowledge in ERP application (e.g. JDE) and SFDC.
Ability to manage confidential information with discretion.
Excellent customer service skills with ability to negotiate and resolve difficult situations.
Excellent problem-solving and organizational skills.
Ability to build and maintain strong relationships across the organization to influence and achieve objectives.
Ability to prioritize competing objectives in a fast paced environment and under pressure.
Contacts are across the organization at all organizational levels and with external contacts.
Provide feedback in a professional, direct, and tactful manner.
Adhere to all company rules and requirements

What is it like to work at Edwards Lifesciences in Italy?

Edwards Lifesciences in Italy also offers the following benefits:

Competitive compensation and benefits package
Flexible working hours, smart working
Life Insurance
Accidental Death & Disability Insurance
Telemedical Services
Meal vouchers
Service Awards
Employee Stock Purchase Program
Employee Assistance Program
Comprehensive Wellness program including preventive cardiovascular screening, educational events, on-site fitness center, lessons with personal trainer, fruit in the office, charity activities and much more.

Benefits are regulated by an internal policy which contains the full details regarding the entitlement and conditions for the benefits. Benefits policy and components may vary by location.

What is it like to work at Edwards Lifesciences in Italy?

As a global leader in patient-focused medical innovations, we offer rewarding opportunities and exciting challenges in a truly international, dynamic and friendly work environment.

We are committed to fostering a diverse and inclusive work environment where all employees can grow, personally and professionally. (Certified for ISO30415 D&I)

Edwards Lifesciences in Italy also offers the following benefits:

Competitive compensation and benefits package
Flexible working hours, remote working
Life Insurance
Accidental Death & Disability Insurance
Telemedical Services
Meal vouchers
Service Awards
Employee Stock Purchase Programme
Employee Assistance Programme
Comprehensive Wellness programme including preventive cardiovascular screening, educational events, on-site fitness center, lessons with personal trainer, fruit in the office, charity activities and much more.

Benefits are regulated by an internal policy which contains the full details regarding the entitlement and conditions for the benefits. Benefits policy and components may vary by location.