Sr Account Executive

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Join Our Team at Genesys! Are you ready to be part of a dynamic, inclusive team at a global software company? Genesys is transforming customer experience (CX) with innovative cloud/SaaS solutions. If you’re passionate about sales and seek growth opportunities, we want to meet you!

Role Overview: As a Senior Account Executive in Turkey, you will drive revenue growth by acquiring new business and collaborating with the regional sales team.

Key Responsibilities:

• Drive Revenue: Identify customer needs, connect them with Genesys solutions, and close sales.

• Collaborate: Work with partners, peers, and colleagues to enhance sales capabilities.

• Lead Generation: Develop new opportunities with support from Marketing.

• Trusted Advisor: Build strong relationships within prospect and customer accounts.

• Innovate: Bring new ideas to the team and customers.

• Customer Success: Help partners and customers maximize their ROI with Genesys.

Qualifications:

• Passion for CX: Strong commitment to customer experience.

• Sales Expertise: 5+ years of B2B SaaS/Cloud Sales experience with proven success.

• Communication: Excellent written and verbal skills in Turkish and English.

• Proactive Approach: Can-do attitude and strong collaboration skills.

• Inclusion: Commitment to a diverse and inclusive workplace.

Minimum Requirements:

• Proven record of meeting/exceeding sales goals.

• Experience in complex, consultative sales.

• Effective communication with all levels within partner/customer organizations.

Why Genesys?

• Inclusive Culture: We celebrate diversity and create an inclusive environment.

• Sustainability: We prioritize sustainable practices.

• Career Growth: Opportunities for professional development.

• Competitive Benefits: Attractive rewards, health and wellness programs, remote work options, and a supportive team environment.

#LI-MC1

If a Genesys employee referred you, please use the link they sent you to apply.

About Genesys:

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.

You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.

This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.