Senior Billing Lead

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Team Overview

The successful candidate will support global billing operations and be responsible for ensuring accurate, timely, and compliant invoicing across regions, customer segments, and legal entities. This role partners closely with Revenue Accounting, Finance Operations, Sales, and IT to support the end‑to‑end order‑to‑cash process, including invoice generation, billing adjustments, credits, and issue resolution.

The role contributes to maintaining a strong billing control environment, improving processes, and supporting system enhancements that drive accuracy, efficiency, and scalability across the global billing function.

This position reports to the Senior Manager of Billing and works cross‑functionally to support consistent global billing practices and a positive customer experience. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Role Overview and Core Responsibilities

• This role exists to provide strong operational ownership and governance over billing for the Tubs and Phoenix Business Units, ensuring billing accuracy, regulatory compliance, scalable processes, and a consistent customer billing experience as the business continues to grow globally.

The Senior Billing Lead aligns closely with the Global Billing Manager to support the operations and governance of the company’s billing function for the Tubs and Phoenix Business Units. The role ensures accuracy, compliance, and efficiency in invoicing and revenue recognition across all regions, balancing local regulatory requirements with global business objectives. This position drives standardization, automation, and continuous improvement in billing processes while partnering closely with Finance, Sales, Legal, IT, and Operations.

• Partner with Global Process Leadership and the Global Billing Manager to execute billing strategies that support business growth and scalability.
• Lead, mentor, and manage billing teams, ensuring consistent global standards while meeting local regulatory and compliance requirements.
• Oversee end‑to‑end billing for the Tubs and Phoenix Business Units, ensuring timely, accurate, and compliant invoicing.
• Maintain strong billing controls and audit mechanisms to ensure compliance with GAAP and local tax regulations (e.g., VAT, GST).
• Partner with Finance leadership on revenue assurance, forecasting support, and month‑end and quarter‑end close activities.
• Collaborate with Legal and Compliance to ensure contracts are billable, compliant, and aligned with regulatory requirements.
• Define and monitor KPIs and dashboards to track billing performance, accuracy, and cycle times.
• Drive continuous improvement initiatives focused on standardization, automation, efficiency, and error reduction.

Required Knowledge and Experiences

• 10+ years of progressive experience in billing operations, with at least 5 years in a people leadership role.
• Demonstrated success leading billing functions within a multinational organization**.**
• Strong knowledge of revenue recognition principles and billing compliance requirements.
• Experience with enterprise resource planning (ERP) and billing systems such as PeopleSoft, Salesforce, and HighRadius (preferred).
• Strong leadership, communication, and stakeholder management skills.
• Ability to thrive in a fast‑paced, matrixed, and evolving environment.
• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field (Master’s preferred).

Benefits that support every part of your life:

At TransUnion, we design benefits to help you feel well, do well, and plan well—from day one.

For Your Health: Enjoy day-one eligibility for medical, dental, and vision coverage, plus supplemental plan options. Spousal, domestic partner, and other eligible dependent coverage is available on select plans. Choose tax‑advantaged HSA and FSA accounts to make everyday care more affordable.

For Your Protection: We’ve got your back with company‑paid basic life and AD&D, optional voluntary life and AD&D for you and your family, and short‑ and long‑term disability. You can also opt into a legal plan, pet insurance, and travel accident coverage.

For Your Family: From adoption assistance and fertility planning coverage to caregiver support, we’re here for every chapter. Access Dependent Care FSA for possibility of an employer match, a complimentary Care@Work membership, and up to 12 weeks of paid parental leave with eligibility for a thoughtful, gradual return.

For Your Future: Build toward what’s next with our 401(k) with employer match and Employee Stock Purchase Plan (ESPP). Tap financial wellness resources, career coaching, and optional long‑term care insurance to plan confidently.

For You: Grow and recharge with tuition reimbursement, flexible time off for exempt employees or paid time off for nonexempt employees, up to 12 paid holidays per year, commuter benefits, employee discounts, charitable gift matching, and paid volunteer time off, plus corporate volunteer events that make it easy to give back.

For Your Wellness: Access 24/7 support including professional therapy, coaching, and emotional well‑being programs alongside guided meditation and resources that support physical, mental, social, and financial wellness.

We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans’ Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion’s Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting ERCoE@transunion.com.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.

TransUnion complies with all applicable immigration laws and regulations. The Company does not presently provide employer support or sponsorship for an immigration-related employment benefit for this position. Applicants must be authorized to work in the United States on a full-time basis without the need for employer support or sponsorship now or in the future.

Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company’s reputation are also essential expectations of this position.

Pay Scale Information:

The U.S. base salary range for this position is $82,700.00 - $120,000.00 annually. *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual’s education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations. Regular, fulltime non-sales positions may be eligible to participate in TransUnion’s annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents.

TransUnion Overview:

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.

Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology.

TransUnion's Internal Job Title:

Sr Lead, Shared Services

Company:

TransUnion LLC