Technical Writer
Job Title
Technical Writer
Job Description
#EOS
#PHILIN
Job title:Technical Writer
Your role:
Job Responsibilities:• Adheres to established writing standards and organizational protocols to ensure consistency and quality in all technical documentation, working under direct supervision.• Works with cross-functional teams to gather information and clarify technical content, ensuring accurate and comprehensive documentation.• Drafts clear and concise technical documents, such as user manuals, guides, and specifications, under the supervision of senior team members.• Reviews technical content for grammar, structure, and coherence, ensuring alignment with project guidelines and feedback from stakeholders.• Completes assigned writing tasks within defined timelines, meeting project deadlines while maintaining high-quality output.• Supports senior technical writers in the preparation and formatting of documents, ensuring compliance with document management systems.• Utilizes content management tools and systems to organize, track, and maintain versions of technical documentation.• Implements revisions and updates to existing documentation based on feedback from internal and external reviewers.• Identifies potential issues in documentation processes and suggest improvements to enhance workflow efficiency and document quality.• Ensures that all documentation produced meets the company’s branding and technical standards before release.
Your Role:
Greater impact: Lead and execute the creation, integration and release of CT/AMI service documentation, ensuring alignment with Philips' design, language rules and regulatory requirements.
Team and stakeholders: As a member of the CT/AMI Customer Service team, you'll collaborate closely with cross-functional teams and external service providers.
Professional and personal development: Engage in a globally distributed/hybrid cross-functional team environment, prioritizing activities and contributing to project plans in line with the business strategy, and work in a SAFE/Agile project setting.
Seize development opportunities to contribute to the success of service business by providing scaled technical and service content in documentation.
Benefits: From strong collaboration opportunities with Service Innovation and R&D to a role emphasizing quality and compliance, a career as a Technical Writer at Philips offers numerous advantages.
Minimum required Education:Bachelor’s degree in engineering domain, preferably Electrical, Electronics or Mechanical. Certified Technical Writer or Technician, certified in Simplified Technical English.
Minimum required Experience:Minimum of 4-7 years, preferably in a service-related function or in R&D, Operations, Quality Engineering., Experience in Service manual Technical writing experience
Preferred Certification:Technical Writing
Preferred Skills:• Regulatory Requirements• Quality Assurance (QA)• Technical Writing• Editing Techniques• Content Management Systems (CMS)• Text Extraction & Localization Tools• Markup Languages• Data Analysis & Interpretation• Continuous Improvement• Root Cause Analysis (RCA)• Feasibility Analysis• Report Writing• Microsoft Office• Documentation & Reporting
How we work togetherWe believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.Onsite roles require full-time presence in the company’s facilities.Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.Indicate if this role is an office/field/onsite role.About PhilipsWe are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.• Learn more about our business.• Discover our rich and exciting history.• Learn more about our purpose.If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.