Regional Operations Director (Services) #1508

About the Opportunity

Our client is a high-growth, private equity-backed platform actively consolidating and scaling a portfolio of professional services firms across the eastern United States. With a central corporate hub in the Southeast and studio locations across New York, the Midwest, and Florida — with further expansion underway — the business is moving fast and growing faster.

As the pace of acquisitions intensifies, the demand for consistent, disciplined operational leadership across studio locations has risen to the top of the agenda. This is a newly created, platform-wide role with direct visibility at the executive level.

Our client is looking for an operationally driven leader who thrives on building performance culture, maintaining accountability, and delivering results across a dynamic, multi-site professional services environment.

The Role

The Multi-Site Operations Leader acts as the critical link between back-office leadership and individual studio teams across the platform. Consider this a high-impact, regional operations position overseeing four to six divisions — a role that brings structure, clarity, and accountability to a fast-paced, founder-led organisation.

This individual will be responsible for ensuring that every studio operates in line with platform standards, achieves key performance targets, and integrates seamlessly into the broader organisational framework.

What You'll Do

• Serve as a two-way conduit between studio leaders and back-office leadership — gathering field insights and communicating platform expectations
• Attend and audit studio sales and production meetings to ensure meeting formats and data capture standards are met
• Drive annual budget submissions by the January 10th platform deadline
• Hold studio leadership teams accountable to the platform's core performance metrics: trailing 90-day pipeline, backlog, and projected 3-month Net Service Revenue (NSR)
• Monitor studio financial performance and adherence to approved annual budgets
• Build trust with studio leaders while holding firm to platform standards and expectations
• Conduct bi-weekly one-on-ones with Studio Leadership and Studio Integrators
• Educate and support studio teams on the proper use of platform technology, systems, and people processes
• Ensure quarterly Professional Development Plans (PDPs) are completed on time for all required team members
• Enforce $0 booking variance through accurate, timely data entry across CRM (HubSpot) and internal systems

Location & Travel

This is a hybrid role based in one of the following locations: Lafayette, LA; Atlanta, GA; Charlotte, NC; Dallas, TX; Houston, TX; or New Orleans, LA.

Approximately 10% travel is expected for studio visits and leadership alignment.

Required:

• Multi-site operational leadership experience — you've managed across locations or divisions, not just a single team
• Bachelor's degree
• CRM/systems experience and comfort holding others accountable to data standards
• Strong financial fluency: pipeline, backlog, forecasting, and budget management
• Executive-level communication and organisational skills

Preferred:

• Background in professional services (architecture, consulting, AEC, engineering, staffing, or similar)
• Experience in a PE-backed or multi-unit platform environment
• Experience working with founder-led or entrepreneurially-driven teams

What We're Looking For

The ideal candidate is structured yet personable. Composed under pressure. You lead through systems and consistency rather than urgency and improvisation. You know how to build genuine trust with operators while maintaining firm expectations. You are comfortable with performance data and confident presenting metrics to senior leadership.

• Base Salary: $140,000 – $180,000 (commensurate with experience)
• Bonus: Performance-based bonus tied to metric attainment, booking variance, and budget adherence
• Benefits: 401(k), healthcare, competitive PTO and paid holidays

Equal Employment Opportunity and Non-Discrimination Policy

Equal Employment Opportunity Statement: Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status.

Commitment to Diversity: Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected.

Reasonable Accommodations: Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations.

Compensation Information: For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location.

Compliance with Laws: Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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• Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available.
• Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws.

State-Specific Information:

• Rhode Island: We do not request or require salary history from applicants.
• Connecticut: We provide wage range information upon request or before discussing compensation.
• New Jersey: We do not inquire about salary history unless voluntarily disclosed.

Veteran Status: Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process.

Use of Artificial Intelligence in Recruitment

Keller Executive Search and our clients may use artificial intelligence (AI) tools to assist in the recruitment and candidate evaluation process. These tools are used exclusively to support human decision-making by helping to review and assess candidate qualifications and materials. AI is never used to automatically reject, disqualify, or make final hiring decisions about candidates. All AI-assisted evaluations are reviewed by experienced recruitment professionals, and all hiring decisions are made by qualified human recruiters. Our use of AI is designed to enhance fairness, consistency, and efficiency while maintaining our commitment to equal employment opportunity and non-discrimination principles.

Genetic Information: In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law.

Local Laws: Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate.

Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.