IT Operations Specialist (Singapore)

Figma is hiring for a full time IT Operations role based in Singapore to join the IT team. You’ll be part of a fast paced IT team assisting a diverse customer base across the entirety of Figma and in multiple regions. The IT Operations team provides excellent IT assistance to all Figmates and comes up with creative solutions to support business needs in project work.

This is a full time role that will be based at our Singapore Hub.

What you’ll do at Figma:

• Be the point of contact for all things IT in APAC
• Provide an amazing experience supporting a Mac Environment locally in Singapore and globally
• Triage tickets and help resolve day-to-day IT issues 
• Support our onboarding efforts to ensure new hires have minimal issues getting set up on their first day
• Work on innovative automations to streamline processes and create more bandwidth
• Assist with Asset Management and device refreshes in APAC for laptops and peripherals
• Develop creative solutions for new IT problems that arise