Revenue Operations Associate

About Faire

Faire is an online wholesale marketplace built on the belief that the future is local — independent retailers around the globe are doing more revenue than Walmart and Amazon combined, but individually, they are small compared to these massive entities. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town — we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so that small businesses everywhere can compete with these big box and e-commerce giants.

By supporting the growth of independent businesses, Faire is driving positive economic impact in local communities, globally. We’re looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours.

About this role

In the Revenue Operations role, you will support our global sales & success teams, taking on a variety of “run the business” work in addition to strategic projects to drive sales productivity and performance. You will globally own our sales payout and tracking process, as well as performance management dashboards, including making improvements to current processes and evaluating new tools and technologies to make our internal workflows more efficient. Additionally, you will support sales compensation design, quota setting, book of business management, and sales performance management. You will explore new ways to drive business outcomes through our sales goals as we launch new products and services.

This is an ideal role for someone who wants to work as a high-impact individual contributor in a fast-paced, highly collaborative, and data-driven environment and have the opportunity to gain exposure to partnering with Go-to-market leaders, Sales, Sales Operations, Finance, Accounting, HR, Strategy & Analytics and other cross-functional teams across a hyper-growth, mission-driven startup!

What you’ll do

• Improve and automate our variable compensation monthly payout process in CaptivateIQ
• Maintain and improve monthly performance management reporting to assess individual and team performance across our sales functions
• Assist on setting global sales quotas and compensation design
• Assist on books of business across verticals and geos for our sales teams
• Evaluate, analyze, and assess goal equity by vertical, level, motion, and geography
• Evaluate ways to drive business outcomes through our sales goals to align with new company objectives and initiatives
• Perform ad hoc analytical deep dives to help improve sales efficiency and performance

Qualifications

• A Bachelor’s degree and minimum of 2 years of experience across business operations, business analytics, sales operations, consulting, or investment banking
• You are highly analytical and detail oriented -- you can execute on complex analyses and develop clear, accurate, and actionable reporting
• You’re a systems thinker and enjoy managing, improving, and automating reporting and processes
• You have a bias for action, even with imperfect information and resources
• You have the ability to work independently, but are also highly collaborative and cross-functional

Preferred Qualifications

• Knowledge of SQL
• Knowledge of compensation tools like CaptivateIQ

Salary Range

San Francisco: the pay range for this role is $88,000 to $121,000 per year.

_This role will be in-office on a hybrid schedule - Faire employees will be expected to go into the office 2 days per week on Tuesdays and Thursdays, effective the week of January 13, 2025. Additionally, in-office roles will have the flexibility to work remotely up to 4 weeks per year.

Applications for this position will be accepted for a minimum of 30 days from the posting date._

Why you’ll love working at Faire

• We are entrepreneurs: Faire is being built for entrepreneurs, by entrepreneurs. We believe entrepreneurship is a calling and our mission is to empower entrepreneurs to chase their dreams. Every member of our team is taking part in the founding process.
• We are using technology and data to level the playing field: We are leveraging the power of product innovation and machine learning to connect brands and boutiques from all over the world, building a growing community of more than 350,000 small business owners.
• We build products our customers love: Everything we do is ultimately in the service of helping our customers grow their business because our goal is to grow the pie - not steal a piece from it. Running a small business is hard work, but using Faire makes it easy.
• We are curious and resourceful: Inquisitive by default, we explore every possibility, test every assumption, and develop creative solutions to the challenges at hand. We lead with curiosity and data in our decision making, and reason from a first principles mentality.

Faire was founded in 2017 by a team of early product and engineering leads from Square. We’re backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Toronto, London, and New York. To learn more about Faire and our customers, you can read more on our blog.

Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.

Faire is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs. To request reasonable accommodation, please fill out our Accommodation Request Form (https://bit.ly/faire-form)