Senior Product Manager, Platform

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Overview

About the Role - 

We are seeking a Senior Product Manager to lead the vision and execution of a new and critical team on Instacart Platform. This role’s goal will be to accelerate innovation at Instacart and with its partners by creating a robust and agile self-serve integration layer. This role is unique in that it requires both a strong technical foundation for execution but also product strategy skills to partner with teams to find new and exciting ways to monetize our platform.

This is a unique opportunity to join a fast-paced and dynamic team at the forefront of ecommerce innovation. You will have the opportunity to make a significant impact on the future of online grocery shopping and shape the direction of Instacart's platform strategy.

If you are passionate about technology, product innovation, and driving business growth, we want to hear from you! 

About the Team - 

Our Platform team plays a pivotal role in driving innovation and scalability within Instacart's core ecommerce and grocery capabilities. By focusing on Instacart platform, the team accelerates value creation for multiple product and feature teams. We recognize the significance of building robust foundations that enable efficient scaling to new business lines and use cases. Joining our team means being at the forefront of shaping the future of online grocery shopping, where your contributions will directly impact millions of customers and partners worldwide.

About the Job 

• Drive Product Strategy for Monetization: Develop and execute product strategies to monetize SaaS solutions and foundational capabilities. This involves understanding market demands and translating them into scalable revenue-generating opportunities.
• Manage High Demand Product Area: Thrive in a fast-paced environment by managing a high-demand product area with a large volume of incoming requests. Use strong execution skills to set proper expectations and shield the engineering team from chaos and thrash, ensuring focused and efficient development.
• Deep Dive into API Documentation: Go deep into API documentation to understand, refine, and optimize Instacart's API layer. This requires technical prowess to ensure the platform's flexibility and scalability.
• Build Strong Customer Partnerships: Utilize exceptional customer or client relationship skills to build strong and trusted partnerships. Collaborate closely with internal and external stakeholders to identify opportunities, gather requirements, and drive product enhancements that meet market needs effectively.

This role requires someone who thrives in a constantly changing environment, can manage complexity at scale, and possesses a blend of technical expertise and strategic thinking. Candidates should be prepared to take ownership, make an impact, and tackle exciting and challenging projects head-on.

About You

Minimum Qualifications

• Bachelor's degree 
• 3-5 years of product management experience in a technology-driven environment.
• Strong technical foundation with experience in building and maintaining APIs.
• Proven track record of delivering innovative products and features that drive business impact.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and influence stakeholders.
• Strategic thinker with the ability to translate business objectives into product priorities.
• Experience working in an agile development environment.

Preferred Qualifications

• Degree in Computer Science, Engineering, Business, or a related field. Advanced degree preferred.
• Ecommerce Experience: Previous experience in the ecommerce industry, particularly in roles related to product management, software development, or business development. Familiarity with ecommerce platforms and market dynamics can be advantageous.
• Experience in Building SaaS Products: Candidates with prior experience in building Software as a Service (SaaS) products will have a strong understanding of the subscription-based business model and the unique challenges associated with developing and monetizing SaaS solutions.
• Technical Background: While not a requirement, candidates with an engineering background or strong technical aptitude will have a deeper understanding of the technical intricacies involved in building and managing large-scale software integration projects. This background can facilitate effective communication and collaboration with engineering teams.
• Experience in Large-Scale Software Integration Projects: Candidates with experience in managing large-scale software integration projects, particularly in complex and dynamic environments, will bring valuable insights and expertise to the role. Familiarity with best practices in integration architecture, API design, and scalability is a plus.

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.

Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.

For US based candidates, the base pay ranges for a successful candidate are listed below.

CA, NY, CT, NJ

$187,000—$208,000 USD

WA

$180,000—$200,000 USD

OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI

$172,000—$191,000 USD

All other states

$156,000—$173,000 USD