Trimble Inc.IS Help Desk Technician
Empower the Future of Work as our next IS Help Desk Technician!
Are you a tech-savvy problem solver ready to be the face of Corporate IS at a global innovation leader? Join our team in Westminster to provide world-class support and maintain the digital heartbeat of a company transforming how the world works!
About Us:
Trimble is a global technology company that connects the physical and digital worlds, transforming the ways work gets done. With relentless innovation in precise positioning, modeling and data analytics, Trimble enables essential industries including construction, geospatial and transportation. Whether it's helping customers build and maintain infrastructure, design and construct buildings, optimize global supply chains or map the world, Trimble is at the forefront, driving productivity and progress.
Corporate: Trimble’s Corporate teams provide the vital infrastructure and support that power our global operations. From Finance and HR to Information Systems and Marketing, these central hubs ensure our business segments have the tools, talent, and resources they need to drive innovation. By joining Corporate, you become a strategic partner in Trimble’s mission, helping to streamline processes, safeguard our assets, and foster a culture of excellence across the entire organization.
What Makes This Role Great:
This role offers the unique opportunity to be the primary face and voice of Trimble Corporate IS, where you won't just close tickets—you will act as a "visionary pragmatist" by owning the end-to-end service experience. You will manage high-impact projects, coordinate global ticket queues, and influence the digital agility of teams developing world-changing technology right on our Westminster campus.
Key Exciting Responsibilities:
Serve as the frontline ambassador for Corporate IS, delivering world-class desktop support and hardware deployment for both onsite and remote users.
Master a diverse tech stack by troubleshooting high-end Dell and Apple hardware, mobile devices, and integrated conference room systems.
Collaborate across a cohesive global IS network to resolve complex technical challenges and ensure office-wide operational efficiency.
Take ownership of the service lifecycle, from proactive inventory control and process improvement to participating in strategic IT projects.
Translate complex technical concepts into clear, actionable solutions for a diverse community of users.
Essential Skills & Experience:
Bachelor’s Degree in Information Technology or an Associate’s Degree in Information Technology plus 2 years of related experience. An equivalent education plus four years of related experience will also be considered.
Relevant IT certifications such as ITIL, CompTIA A+, etc.
Effective verbal and written communication skills in English are required.
Excellent organization skills.
Utilize an ITSM to accurately document all technical information and effectively manage the ticket lifecycle.
Skills to set up, operate, and troubleshoot a wide variety of equipment and systems.
Thorough experience with Windows, mobile devices, tablets, printers, and conference room equipment.
Basic network troubleshooting experience.
Basic experience with macOS and Linux to deploy and troubleshoot the OS using existing tools and documentation.
Experience with Google Workspace for enterprise collaboration is a plus.
Bonus Points For:
Relevant industry certifications such as CompTIA A+ or ITIL.
Direct experience supporting Google Workspace in an enterprise environment.
Familiarity with Linux deployment and troubleshooting tools.
Logistics
Location: Westminster, CO, Onsite
Travel Requirement: 0%
Why You'll Love Working With Us At Trimble, we're not just a company that "does good"—we are a team dedicated to making a tangible, positive Real-World Impact.
You'll work on projects that truly matter: Our purpose-driven culture means you'll be helping to build and deliver solutions that make work faster, safer, and more sustainable for millions of people worldwide.
Collaborate with like-minded people: Our strong internal culture is a "hidden gem." You will work with a collaborative, supportive team that shares your purpose and fosters a genuine sense of belonging.
Be an owner: Trimble thrives on individuals who take initiative and embrace ownership. You'll find an entrepreneurial spirit where success is often "self-authored," empowering proactive "doers."
IT Support Specialist, Desktop Support Technician, Help Desk Tier 2, Information Systems, Technical Support, Windows Troubleshooting, macOS Support, ITSM, Westminster Jobs, Hardware Deployment
Compensation: Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law.
Hiring Range
$21.59–$28.65
Pay Rate Type
Hourly
Bonus Eligible?
No
Commission Eligible?
No
Benefits: Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan. If this position is identified above as commission- or bonus-eligible, the terms of the commission plan or discretionary bonus plan for which you are eligible will be provided following the employee start date.
How to Apply: Please submit an online application for this position by clicking on the ‘Apply Now’ button located in this posting.
Application Deadline: Applications could be accepted until at least 30 days from the posting date.
At Trimble, we are committed to fostering a diverse, inclusive, and equitable workplace where everyone can thrive. Guided by our core values—Belong, Innovate, and Grow—we embrace and celebrate differences, knowing they make us stronger and more innovative. We are proud to be an equal opportunity employer, welcoming individuals of all backgrounds and advancing opportunities while embracing race, color, gender identity, sexual orientation, religion, disability, veteran status, or any other protected and diverse characteristic. We are committed to offering our candidates and employees with disabilities or sincerely held religious beliefs the ability to seek reasonable accommodations in accordance with applicable law and/or where it would not constitute undue hardship for Trimble. For more, please see Trimble's Code of Business Conduct and Ethics at https://investor.trimble.com, under “Corporate Governance.”
Our mission to transform the way the world works starts with transforming how we work together. By actively listening, asking questions, and taking intentional actions, we cultivate a culture that provides equitable opportunities for everyone to contribute and grow.
If you need assistance or would like to request an accommodation in connection with the application process, please contact AskPX@px.trimble.com.