Director, Revenue Strategy and Operations (New Verticals)

Title: Director, Revenue Strategy and Operations (New Verticals)

Location: New York, New York, United States

Content: Flex is a growth-stage, NYC headquartered FinTech company that is creating the best rent payment experience. It’s hard to believe that it’s 2026 and paying rent on time is expensive, inflexible, and difficult. We’re here to change that! Flex enables our users to pay rent throughout the month on a schedule that better fits their finances and budget. Our mission is to empower as many renters as possible with flexibility over their most significant recurring expense. After deliberately keeping a stealth profile as we built up unprecedented investor support and an enthusiastic user base, we are looking for motivated individuals to help us keep our mission growing. Will you be a part of the team?

About the role

As a Director, Revenue Strategy and Operations in New Verticals at Flex, you will be a key leader in enabling the Revenue Organization to build a GTM strategy and implement a motion to offer Flex split payments to users in new industries beyond rent with our Partners.  You’ll collaborate with Sales, Business Development, Product, Analytics and the General Manager team to build, implement and iterate on a GTM strategy and supporting tactics as we test and create a repeatable way to expand our Partner network in new verticals beyond rent. 

The ideal candidate has extensive experience with rigorous analytical problem solving in a complex business context, comfort leading initiatives in ‘0-1’, ambiguous, fast-paced environments, and an exceptional attention to detail. 

This is a hybrid position with on-site expectations of 3 days per week in our New York Headquarters (a few blocks from Union Square) or 2 days per week in our SF Hub. For candidates outside of the NY/NJ or SF area, you may be eligible for our relocation assistance program.

What you’ll do

• Success in this role will be measured by your ability to build repeatable, profitable GTM motions that scale efficiently across new verticals.
• Design and implement GTM Strategy inclusive of target partner prioritization, sales motion test and optimization, launch support and post sales motions
• Accountable for designing repeatable, scalable GTM playbook by industry in each new vertical 
• Own and evolve organization operating model and hiring needs to support Partners end-to-end
• Lead the analysis of revenue performance and maintain reporting dashboards across each new vertical and across sellers; make recommendations to update GTM strategy and tactics based on this data
• Conduct comprehensive competitive analysis and in-depth market research to provide strategic recommendations that drive significant revenue growth across all channels
• Design and optimize CRM processes to ensure data needed to drive performance is captured accurately and consistently 
• Support efforts in seller quota setting and partner network ‘coverage’ on an ongoing basis

Key qualifications

• 9+ years of experience in strategy and operations, management consulting and/or Revenue leadership with a proven track record of driving strategic impact.
• Has personally owned revenue-impacting operating metrics and has experience in scaling a Revenue team in a high-growth environment
• Extensive experience in developing ‘0-1’ playbooks while finding product-market-fit
• Demonstrated ability in implementing and evolving new product strategies
• Ability to translate complex data-driven insights into clear, concise, and compelling narratives for executive-level stakeholders, both technical and non-technical.
• Superior organizational skills with an uncompromising attention to detail and ability to manage multiple large-scale projects simultaneously.
• Thrives in a fast-paced, dynamic environment, with a strong ability to adapt quickly, lead collaborative initiatives, take significant initiative, and manage multiple complex priorities effectively.

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 markets (NYC/ SF), the base salary pay range for this role is $216,000 - $270,000. 

For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

Life at Flex

We understand that it takes a diverse team of highly intelligent, curious, determined, empathetic, and self aware people to grow a successful company. Our HQ is located in New York City, but we have employees located throughout the US, Australia, Canada and South America. We are growing quickly, but deliberately, with a focus on building an inclusive culture. Our dynamic team has incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity workplace.

We offer many employee benefits & perks. For full-time U.S. employees, we offer:

• Competitive medical, dental, and vision
• Company equity
• 401(k) plan with company match
• Unlimited paid time off + 13 company paid holidays
• Parental leave 
• Flex Cares Program: non-profit company match and pet adoption coverage
• Free Flex subscription

 For full-time non-U.S. employees, we offer:

• Competitive compensation + company equity
• Unlimited PTO