People Operations Manager

People Operations Manager

Vapi (/ˈVɑːpi/):

Why We’re Hiring This Role:

Vapi is building foundational systems across performance management, compensation, and career development
Today, too much senior People capacity is consumed by operational work instead of strategy and org design
This role creates separation between system design and system execution
The People Operations Manager becomes the execution engine of the People function, ensuring programs run reliably and employees have a consistent, high-quality experience

What You’ll Do:

30 Day:
- Ramp on People systems (Lattice, Sequoia One, payroll, benefits workflows)
- Take ownership of onboarding and offboarding execution
- Support ongoing performance cycle logistics and communications
- Build baseline reporting for headcount, attrition, and core People metrics
60 Day:
- Fully own execution of performance cycles, including Lattice administration
- Establish consistent onboarding and offboarding experience across teams
- Audit People systems, data integrity, and workflows
- Identify process gaps and begin implementing operational improvements
90 Day:
- Implement reporting dashboards for performance, promotions, and attrition
- Drive process automation and scalability across People systems
- Serve as a trusted, responsive first point of contact for employees

Who You Are:

5+ years of HR Ops, People Ops, or similar experience in a high-growth environment
Strong hands-on experience with HRIS and performance tools (Lattice and Sequoia One preferred)
Deep understanding of payroll, benefits administration, and HR compliance
Highly detail-oriented with the ability to run multiple programs simultaneously
Clear, direct communicator who represents the People function with professionalism
Comfortable operating in ambiguity and building systems from the ground up
Strong service orientation with genuine care for employee experience

Why Vapi:

What We Offer:

Details

Location

People Operations Manager

Vapi (/ˈVɑːpi/):

Why We’re Hiring This Role:

Vapi is building foundational systems across performance management, compensation, and career development
Today, too much senior People capacity is consumed by operational work instead of strategy and org design
This role creates separation between system design and system execution
The People Operations Manager becomes the execution engine of the People function, ensuring programs run reliably and employees have a consistent, high-quality experience

What You’ll Do:

30 Day:
- Ramp on People systems (Lattice, Sequoia One, payroll, benefits workflows)
- Take ownership of onboarding and offboarding execution
- Support ongoing performance cycle logistics and communications
- Build baseline reporting for headcount, attrition, and core People metrics
60 Day:
- Fully own execution of performance cycles, including Lattice administration
- Establish consistent onboarding and offboarding experience across teams
- Audit People systems, data integrity, and workflows
- Identify process gaps and begin implementing operational improvements
90 Day:
- Implement reporting dashboards for performance, promotions, and attrition
- Drive process automation and scalability across People systems
- Serve as a trusted, responsive first point of contact for employees

Who You Are:

5+ years of HR Ops, People Ops, or similar experience in a high-growth environment
Strong hands-on experience with HRIS and performance tools (Lattice and Sequoia One preferred)
Deep understanding of payroll, benefits administration, and HR compliance
Highly detail-oriented with the ability to run multiple programs simultaneously
Clear, direct communicator who represents the People function with professionalism
Comfortable operating in ambiguity and building systems from the ground up
Strong service orientation with genuine care for employee experience

Why Vapi:

What We Offer: