Senior Collaboration Technology Sales Specialist

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Your day at NTT DATAAs a Senior Collaboration Technology Sales Specialist at NTT DATA, you'll be an expert in your field, turning identified leads into successful sales while building strong relationships with both new and existing clients. As a Sales Specialist, you are also responsible for generating your own pipeline and opportunities within your assigned client base. You will dive into opportunities within selected accounts, showcasing your understanding of their needs and presenting tailored solutions, value propositions, and cost structures. Collaborating with internal teams and engaging directly with clients at various levels, you'll ensure that every interaction drives value and fosters trust.

Key Responsibilities:

• Achieve both personal and team sales targets

• Assert subject matter expertise in the Collaboration technology domain.

• Supports the closure of sales based on technology domain knowledge.

• Addresses the technology conceptual challenges during the sales process.

• Asserts a high level of relevant product and service knowledge to have meaningful conversations with potential and existing clients.

• Maintains awareness of the competitive landscape, market pricing, and strategy and how to penetrate a new market.

• Contributes to the knowledge base of the company's solutions and services within a practice area or service area by sharing best practices with internal teams, as well as client teams.

• Owns the client relationship and continuously build a professional relationship within assigned accounts.

• Works with relevant technology vendors (Cisco, Microsoft, Genesys, Audiocode, Logitech, Poly …) and ensures a deep understanding of their solutions and how they can contribute to our own solutions set.

• Engages and interacts with clients to uncover and understand client business goals.

• Articulates the solution/deliverables that the client requires, as opposed to the products that they need to buy.

• Prepares and conducts client workshops and presentations and establishes relationships with multiple client stakeholders and secure deals with clients to achieve assigned sales quotas and targets.

• Uses understanding of the client’s business and depth of knowledge on the technology-specific solution to personalize the recommended solution in line with the client’s need.

• Identifies and acts on new sales opportunities within an account and work with the sales teams to drive them to closure.

• Pursues and lands qualified leads identified by the client managers and other lead generation sources.

• Executes on the sales strategy and supports the wider territory sales plan, defining own plan for the solution to ensure that sales target is achieved.

• Discovers, forecasts, and runs opportunities in the medium and long-term.

• Identifies, assesses and highlights client risks that could prove detrimental to the client’s organization and credibility.

• Supports the sales process and collaboratively work with sales teams, especially Client Managers, to successfully close the deal.

• Uses sales methodologies and tools such as opportunity plans, and account plans to drive the sales process.

• Develops and implements an opportunity plan, to provide regular check-ins with the primary point of contact and have an established process for getting buy-in from all stakeholders.

Knowledge and Attributes:

• German speaking is mandatory, Swiss German a plus

• Advanced demonstrated success in achieving and exceeding sales and financial goals.

• Advanced in developing and encouraging meaningful customer relationships up to senior leadership level.

• Advanced proficiency in delivering engaging sales presentations.

• Advanced proficiency in team selling approach.

• Advanced knowledge of competitors and ability to apply competing successful sales strategies.

• Ability to define sales strategy coupled with seasoned sales solution capabilities.

• Client-centric approach with ability to understand customer problems and find best-fit solutions.

• Flexible to adapt quickly to short, new missions or urgent deadlines.

• Advanced negotiation abilities to craft solutions that are beneficial to customers, partners, and organization overall.

• Close attention to maintaining up to date, accurate sales forecast and close plans.

• Advanced business acumen.

• Advanced presales and architect skills:

• Customer requirements identification, Opportunity qualification, complex RFP response ownership, High Level Design (HLD) preparation, Business Value positioning acumen, Cisco Quoting Process (CCW), third Party quoting, Scope of Work definition, PoC/POV organization, deployment and management

• CRM and third-party Integration / automation design skills, Smart workspaces Integration positioning (Cisco Spaces, Witco)

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent in information technology/systems or a related field.

• SPIN and / or Solution Selling certification(s) preferred.

• Relevant technology and vendor certification(s) preferred (Cisco CCNP, or equivalent).

Required experience:

• Advanced technical and architectural experience such as:

• Cisco Video Endpoint (MTR, multi-platform), Cisco cloud calling platform, Contact Center (Webex or on Prem), Licensing + EA,

• Contact Center (Webex Contact Center, Genesys Cloud Contact Center)

• Audiocode: SBC

• Microsoft: Microsoft call / Phone System, licensing + ELA (team licensing MS365E3, E5)

• Logitech video devices

• Poly video device

• Teams Compliance Call recording (ASC/NICE)

• Advanced sales experience in a technology or services environment.

• Advanced gained in an IT Managed Services environment.

• Advanced demonstrable experience of solution-based selling with a proven track record of sales over-achievement.

• Advanced demonstrable experience in selling complex collaboration solutions and services to C-Level clients.

• Advanced experience in resolving a wide range of issues in creative ways to meet targets and objectives.

• Advanced experience in networking with senior internal and external people in the specialist area of expertise.

Workplace type:

Hybrid Working

About NTT DATANTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services.  Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity EmployerNTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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