Customer service agents

Company Description

Sutherland specializes in leveraging artificial intelligence, automation, cloud engineering, and advanced analytics to help global brands achieve success. Known for its leadership in digital engineering services, Sutherland powers business transformation and innovation through market-leading technologies and process excellence. With extensive experience and a rich portfolio of patents, including numerous AI-based inventions, the company provides scalable digital solutions and optimized operations. Sutherland is dedicated to driving digital transformation, enhancing customer experiences, and delivering cutting-edge solutions tailored to each organization's needs.

Job Description

Answering customer questions and providing supportResolving issues in a calm, professional, and friendly wayCommunicating clearly and confidently over the phoneMaking customers feel heard, valued, and supportedWorking closely with your team to deliver great service

Qualifications

Fresh graduates & dropouts are welcome!Good communication and customer service skillsA positive attitude and willingness to learnStrong listening and problem-solving skillsComfortable working as part of a teamFluent English is required (B2/C1 level)Ability to work night & overnight shifts