CloudPayImplementation Project Manager
About this job opportunity
Our Vision
To be the world's most trusted global payroll partner, simplifying pay for all employees.
Our Mission
Empowering global workforces with seamless, compliant, and innovative payroll and payment solutions, enabling businesses to thrive in a connected world.
Our People
Our fundamental beliefs at CloudPay are built on core values of professionalism, passion, empowerment, innovation, and teamwork. We value our employees and strive to create a great workplace where everyone is valued, heard, inspired, and encouraged to bring their authentic selves to work. We're committed to providing an excellent employee experience through fulfilling projects, empowerment to make a difference, and an environment that inspires innovation.
What makes this role exciting
CloudPay is seeking an experienced Project Manager to lead the successful implementation of our global payroll and payments solutions for new and existing clients. This role focuses on driving project execution, managing client relationships, and ensuring timely and high-quality delivery.
Main responsibilities
Manage the full project lifecycle for client implementations, from initiation and planning to execution, monitoring, and closure.
Develop comprehensive project plans, including scope, objectives, deliverables, timelines, resource allocation, and risk management strategies.
Act as the primary point of contact for clients throughout the implementation process, fostering strong relationships and managing expectations effectively.
Facilitate and lead project meetings, including kick-off calls, status updates, and post-implementation reviews.
Coordinate internal and external resources, including technical teams, payroll specialists, and third-party vendors, to ensure project milestones are met.
Identify, track, and resolve project issues and risks, escalating as necessary to senior management.
Ensure adherence to CloudPay's implementation methodology, best practices, and quality standards.
Provide regular and accurate project status reports to clients and internal stakeholders.
Conduct post-implementation reviews to identify lessons learned and contribute to continuous process improvement.
Potentially manage multiple implementation projects concurrently.
Experience needed for this role
Proven experience (5+ years) as a Project Manager, specifically within software implementation, ideally in the HR, payroll, or financial technology sectors.
Demonstrable experience managing complex client-facing projects from inception to completion.
Strong understanding of project management methodologies (e.g., Waterfall, Agile, PRINCE2) and tools.
Excellent communication, negotiation, and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels.
Solid organizational skills with the ability to manage multiple priorities and deadlines effectively.
Strong problem-solving abilities and a proactive approach to issue resolution.
Proficiency in project management software (e.g., MS Project, Asana, Jira) and Microsoft Office Suite.
Experience with global payroll or payments solutions is highly desirable.
Degree in Business Administration, Computer Science, or a related field. Project Management Professional (PMP) or equivalent certification is a plus.
About you and Our core values
Taking ownership, working with integrity and respect
Being a team player is key to our culture
Solution and customer focused
Great initiative with the goal for excellence in achieving results
Dedicated to developing and always looking for continuous improvements
Be creative, be committed, be engaged and enjoy what you do
CloudPay is committed to being an equal opportunities employer.
#LI-AC1 #LI-REMOTE #LI-HYBRID
The CloudPay culture is built upon on five core values, from which we develop our service, our technology and our business strategies. Our fundamental beliefs are a promise to our employees, customers and partners, built on the core values of professionalism, passion, empowerment, innovation, and teamwork.Glassdoor