Design Systems Lead

The Role:

Our mission is to empower every sales professional to operate at their maximum potential unlocking success for themselves and their organization.

This is where you come in!

We're looking for talented designers with diverse skills, specialties, backgrounds, and perspectives to join our highly skilled Product Design team. This is an opportunity for a true crafts-person that is passionate about defining seamless workflow experiences and polished usable user interfaces that customers love to use in their work everyday. If you're a systems thinker and hands-on doer who thrives at the intersection of Design, Engineering, and Product, we’d love to hear from you!

You'll help to shape our industry-leading sales execution platform powered by AI, for almost 5000 customers like Dropbox, Adobe, Pendo, Snowflake, Zoom, Zendesk, and many more. Check out a 3-minute demo of our platform: https://www.youtube.com/watch?v=cHZUYE9lbzc

As a Design Systems Lead, you’ll be responsible for our design system used across multiple business units at Outreach. As part of our Platform team, you’ll collaborate across our global design team to empower the entire organization to create consistent and usable product experiences. Your day-to-day will involve defining, maintaining, and evolving the foundations, standards, guidelines, components and patterns of our existing design system, Quark. You’ll understand internal and external customer needs across our platform so that you can help teammates deliver cross-product experiences that are accessible, performant, intuitive, and that exceed customer expectations.

Your Daily Adventures:

• Work with a highly adept team of Designers, Engineers, and Product partners to maintain and advance our design system
• Define and execute our design system strategy & roadmap
• Shape the contribution model and governance strategy across the global design team
• Partner closely with other designers to collaborate and iterate on solutions, and expand our design system components and patterns
• Present well-considered design strategies, concepts and prototypes, and communicate the underlying rationale with confidence to your team and leadership
• Craft industry-leading system architectures, user flows, scalable interaction models, workflows, and highly polished UI visuals
• Provide mentorship, education, and documentation across Design, Engineering, and Product about our design system and related processes
• Participate in exploring new design & prototyping tooling, processes, and standards
• Balance customer needs, business goals, and technical considerations to ship UX improvements and feature enhancements that deliver measurable impact
• Gather qualitative and quantitative insights to support your design work, and run usability studies to evaluate proposed solutions
• Become an expert in how sales professionals, teams, and organizations engage their customers with Outreach to exponentially accelerate sales workflows
• Help us co-create a vibrant and inclusive design culture with team members across US, Czechia, and India, focused on mutual support and continuous improvement

Our Vision of You

• Have excellent written and verbal communications skills
• Have a bachelor’s (or equivalent degree) in Design, HCI or equivalent professional experience in design, ideally combined with frontend development background
• Have 8+ years of combined experience in digital product design, design systems, and interaction design
• At least 2+ years dedicated to creating and maintaining design systems
• Expert in Figma (libraries, tokens, auto-layout, variables, and the latest functionality) and well-versed in modern frontend development practices and frameworks
• Have an exceptional portfolio demonstrating experience with design systems, strong visual design sensibilities, and experience creating highly usable design patterns and components that solve clearly defined customer problems
• Familiarity with accessibility and internationalization standards
• Are confident bringing a strong and informed design point of view to the product team and genuinely excited about design systems and the latest industry trends
• Are skilled in presenting and explaining your work, process, decisions, and rationale to cross-functional stakeholders and proactively seek feedback to deliver world class design
• Able to gain authority and credibility to influence stakeholders and get their buy-in
• Are enthusiastic working within agile teams where collaboration and idea generation are part of the rhythm
• Have experience participating in UX research activities
• Are passionate about the details and are excited to keep pushing your work until it is world class
• Are uncompromisingly service-minded and anticipate the needs of customers and colleagues with empathy

You should include these in your application:

• A link to your online portfolio and password
• Your CV and LinkedIn profile
• A few words explaining why Outreach is interesting to you and why you believe it would be a good match