AcronisCloud Partner Success Team Manager
Acronis is a world leader in cyber protection, delivering natively integrated solutions that monitor, control, and protect the data that businesses and lives depend on. Driven by our passion to protect every workload, we’ve built the industry’s only all-in-one cyber protection platform. We are looking for a Cloud Partner Success Team Manager to join our mission of protecting the digital world.
As the Cloud Partner Success Team Manager, you will be leading a team of up to 20 Sales Representatives. This position is focused on supporting Partner Management function with daily tasks related to team management.
Please submit your application and resume in English.
WHAT YOU'LL DO
Manage sales pipelines and accounts in a proactive manner to ensure attainment of the individual and group contributions to the established goals. Provides forecast and ensure individual contributors drive partner’s engagement and satisfaction throughout the entire partner lifecycle
Participate in 1 to 1 training, and coaching of new hires and low performing employees
Participate in regular business review meetings or forecast calls
Be responsible for the Overall Performance of selected team members with respect to the goals/KPIs for those individuals, included but not limited t0
Backing up Customer’s or SPs’ own data
Consuming services on or above their monthly commitment
Protecting workloads, adding new ones
Passing certifications
Partners logging into the Management Console, Partner Portal, Academy
Sales representatives KPIs: number of calls, emails, sales activities, training and demo sessions, Salesforce hygiene
Drive and coordinate with Channel management, Marketing team joint activities with partners to develop pipeline and revenue
Make a territory analysis and planning for dedicated geographies to identify top potential partners.
Activate and enable new partners with Acronis sales and marketing tools and programs
Engage Acronis Technical support, RnD, other teams
Key KPIs: Partner Consumption, ARR, Protected workloads
WHAT YOU BRING
Fluent English (both written and spoken)
Successful 2+ years of management experience in same/similar role
Experience of working as a sales representative
Proven leadership skills, coaching and mentoring experience
Proven analytical skills: ability to analyze sales numbers to find opportunities for additional revenue generation, better resource management, ideas for demand generation
Resistance to stress, flexibility, ability to drive several projects at the same time
Demonstrated ability to communicate, present and influence credibly and effectively at higher levels of the organization
WHO WE ARE
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact.
OUR INTERVIEW PRACTICES
To ensure a fair and genuine hiring process, candidates are expected to participate in interviews without the use of AI tools, automated prompts, or third-party assistance. Interviews are designed to assess individual skills, experience, and communication style and we value authentic, real-time interaction.
Use of AI or external assistance during live interviews may result in disqualification. For roles where AI skills are being evaluated, permitted use of AI tools will be clearly communicated in advance. Candidates may be asked to disable virtual backgrounds or participate in in-person interviews. All employment offers are contingent upon successful completion of applicable criminal, education and identity background checks
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.