Logistics Delivery Supervisor
Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Possible.
Join one of the world's largest snack companies empowering people to snack right around the world. Mondelez is leading the future of snacking with iconic global and local brands such as Oreo, Ritz, LU, Clif Bar, and Tate's Bake Shop Biscuits and baked snacks, as well as Cadbury Dairy Milk, Milka, and Toblerone chocolate. Become part of a team that's dedicated to innovation, sustainability, and creating moments of joy around the world-every bite, every day!
How you will contribute
The Supervisor, DSD Delivery role is a front-line leadership role that is responsible for the day-to-day tactical execution of branch operations and its broader CS&L strategies in relation to our delivery business.
The Supervisor, DSD Delivery, is responsible for effectively driving execution against all core Key Performance Indicators (KPIs). Additional responsibilities: Being directly engaged with the delivery drivers – providing ongoing coaching, working with customers, and managing the standard work processes for Delivery Pillar, while optimizing service and ensuring cost management.
The Supervisor, DSD Delivery will be responsible for Driver Methods supporting the first level of Daily Management System meeting in the field. Scheduling routes, completing ride-along, and ensuring compliance with FMCSA Rules and Regulations (Hours of service, DOT breaks, etc.).
KPI's: Delivery Labor Budget and financial Acumen, Delivery efficiencies, Overtime%, Driver Methods %, Driver performance and management, Routing and Compliance, FMCSA Rules and Regulations Compliance, Electronic Logging Device (ELD) Compliance
Secondary KPIs: Electronic Proof of Delivery (ePOD) %, Pre and Post trip compliance, % Handheld usage, On Time Delivery, Indirect hours(non-productive)
What you will bring
Manage daily plans including order/route management, employee performance, and daily communication with internal/external customers and stakeholders.
Drive KPIs under main categories of (1) Safety, (2) Service, (3) Savings, and (4) People.
(a)Safety: Promote safety culture.
Responsible for driving plans that reduce branch incident/accident rates,
Ensuring a successful roadside inspection,
holding DMS meetings,
ensuring effective and compliant pre-and post-trip inspections,
conducting a successful branch and cross-dock safety audit.
(b)Service: Responsible for ensuring delivery efficiencies with accurate order fulfillments (Target TQA / Wal-Mart ASN order accuracy reports), route compliance, and on-time deliveries at the store level. Participates in cross-functional meetings with Demand/Fulfillment Planning, Retail Teams, Customers Teams, and Headquarters Support including but not limited to Leadership Planning Team meetings, District Sales meetings, etc.
(c)Savings: Responsible for Delivery Labor Budget and financial acumen.Responsible for completing payroll approvals (INFOR) for all direct reports in a timely manner. Driving lowest cost per case in delivery operations by executing against annual productivity plans, Lean Six Sigma/productivity projects, maintaining the loss prevention network regarding waste, and employee performance management, etc. Identify supply chain opportunities and ensure issues are addressed in strategic and tactical manner.
- Understand and participate in the continuous improvement programs that reduce cost and our carbon footprint and improve the service performance of the operation
(d)People: Interview, onboard, and develop direct reports/core team in multiple formats (classroom, On the Job Training, Work-with, etc..) across entire Delivery operations. Coach direct reports to create and execute development plans and support individual career goals. Manage and engage with local hourly
More about this role
What you need to know about this position:
Leadership and Team Management: Ability to lead, motivate, and develop Core Teams. Strong skills in delegation, performance management, and team engagement.
Organizational Skills: Proficient in Route Planning, scheduling and workload management.
Safety and Compliance: Knowledge of industry regulations, safety standards and compliance requirements. Ability to enforce and model adherence to safety protocols.
Analytical Thinking: Ability to analyze delivery metrics and optimize performance. Proficient in interpreting data to improve efficiency and reduce costs.
Business Acumen: Understanding of the Consumer-Packaged goods (CPG) industry.
What extra ingredients you will bring: 2-5 years of Logistics experience (recommended but not required)
Education / Certifications: Minimum bachelor's degree or equivalent experience required
Work schedule: Work from office
Salary and Benefits:
The base salary range for this position is $77,600 to $106,700; the exact salary depends on several factors such as experience, skills, education and location. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with possibility for overachievement based on performance and company results. In addition, Mondelez International offers the following benefits: health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education related programs, paid holidays and vacation time. Some of these benefits have eligibility requirements. Many of these benefits are subsidized or fully paid for by the company.
No Relocation support available
Business Unit Summary
The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, we produce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands—including Oreo and Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products —are close at hand for our consumers across the country.
Mondelēz Global LLC is an Equal Opportunity Employer/Protected Veterans/Persons with Disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.
For more information about your Federal rights, please see eeopost.pdf; EEO is the Law Poster Supplement; Pay Transparency Nondiscrimination Provision; Know Your Rights: Workplace Discrimination is Illegal
Job Type
Regular
Transportation, International Logistics & Customs
Customer Service & Logistics