Global Product Manager

Company Description

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.

Job Description

Primary Function of Position 

As a Product Manager on the da Vinci® Multiport team, you will become a key stakeholder in the maintenance, development, and advancement of the core instruments and accessories portfolio. This is an individual contributor role and will report to a Group Product Manager.

You will work with cross-functional partners to identify needs, define products, and guide products through the development and launch process. You will become a global portfolio expert, providing portfolio recommendations and working with downstream commercial teams on product launches. Responsibilities include contributing to product enhancements, managing product requirements, launching products, market research, customer interaction, forecasting, pricing analysis, competitive analysis, third-party product integration, and supporting commercialized products.

Essential Job Duties 

• Manage the Multiport core instruments and accessories product roadmap and product lifecycle in alignment with the multiport portfolio objectives.  Develop business justification for recommendations and gain alignment across key stakeholders on project prioritization.
• Capture, refine, and validate user needs with feedback from customers, commercial teams, and engineering teams (clinical, design, etc.). Prioritize design efforts, navigate tradeoffs, and document and communicate design decisions.
• Use qualitative and quantitative market research methods and direct customer interviews and observations to develop insights that inform product development and the product roadmap.
• Communicate with customers regarding product improvements, product launches, and product discontinuations. Manage customer questions and concerns regarding product function and safety.
• Define product launch strategy. Measure product success by monitoring product adoption and seeking post-launch product feedback for improvements.
• Understand competitive, emerging and complementary technology and its potential impact on Intuitive’s product lines.

Qualifications

Required Skills and Experience 

• Minimum 4 or more years cumulative professional experience in product management, marketing, engineering, business development, or equivalent role.
• Proven relationship-building skills with the ability to work across diverse organizational areas to deliver results. Humble, mindful of other people’s input, and able to communicate in a clear, concise, and professional manner.
• Ability to context-switch across functional areas and prioritize effiectively, to facilitate decision making.
• Proven ability to investigate open-ended problems, conduct first principles analysis, and work cross-functionally to implement initiatives.
• Self-directed with awareness to proactively seek advice and feedback when needed.
• Ability to source information and not only identify issues but also proactively propose solutions.
• Strong knowledge of the MS Office product suite. Moderate experience with Tableau, Agile, and Polarion.

Required Education and Training 

• Bachelor’s degree in engineering, computer science, business, or related field.

Working Conditions 

• Ability to work in surgical labs and hospital patient care areas.
• Willingness to travel 15-20%, including international travel.
• Position is based at Intuitive Headquarters in Sunnyvale, California.

Preferred Skills and Experience 

• MBA or equivalent experience in role
• Previous product management experience. Voice of customer research, product launch experience.

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. 

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target base compensation ranges are listed.