Delivery Coordinator (Fixed Term Contract)
At peopleworth, we support work where people and performance thrive. As part of our Employer Group, we work with a variety of forward-thinking partners and are excited to share this opportunity that sits within our growing group.
Role Overview
We are seeking a Delivery Coordinator to join our Employer Group for a three-month fixed-term contract. This role will support the delivery of high-quality learning experiences by ensuring smooth coordination across programmes and operational activities. Reporting to the Head of Delivery, this position plays a key part in maintaining exceptional learner support standards and process efficiency across delivery operations.
Key Responsibilities
Coordinate learner onboarding and maintain accurate enrolment and progress records
Manage student-facing programme information, ensuring clarity and accuracy
Support delivery processes including extensions, deferrals, assisted study plans, and withdrawals
Prepare, analyse, and report on learner and performance data to support delivery operations
Support the Head of Delivery and CX Insights functions with data management and insights generation
Collaborate with Programme Coordinators, Delivery Managers, and Student Success teams to ensure consistent delivery standards
Monitor student communities and learning management systems, producing performance and engagement reports
Coordinate the delivery of key communications and course evaluation processes
Assist with administrative and operational tasks across the Product Delivery team
Contribute to the continuous improvement of systems, workflows, and reporting processes
Proven experience in administrative coordination, preferably within an education or learning delivery environment
Strong data analysis and reporting skills using spreadsheets and database tools
Demonstrated ability to manage multiple priorities and deadlines in a fast-paced environment
Excellent written and verbal communication skills with high attention to detail
Experience with project management tools, Google Workspace, CRM, and Learning Management Systems preferred
Strong interpersonal skills and ability to work effectively across diverse teams and stakeholder groups
Demonstrated experience in developing and improving administrative or operational processes
Collaborative, people-centred performance culture
Opportunities to grow in a fast-paced environment
Exposure to innovative education delivery models and operations
Our Recruitment Process
The peopleworth Employer Group follows a fair, transparent, and multi-stage recruitment process designed to ensure mutual fit.
- Application Submission: Complete the online form and answer brief application questions.
- Initial Screening: Your application is reviewed for role alignment; successful candidates move to the longlist.
- Video Interview Stage: You’ll be invited to record short responses to 3–4 role-specific questions.
- Live Interviews: Shortlisted candidates join first-round interviews (and, where applicable, second or third rounds depending on the role).
- Final Shortlist & Verification: Reference and background checks are completed.
- Offer & Contracting: Successful candidates receive formal offers and contract documents.
- Pre-boarding & Onboarding: Once accepted, you’ll complete a pre-boarding process before officially joining your employing organisation within the Employer Group.
Throughout every stage, we value clear communication, respectful engagement, and timely feedback.