People & Office Operations Associate

About Proton 

Join Proton and build a better internet where privacy is the default

Proton was founded in 2014 by scientists from CERN on a simple truth: privacy is a fundamental human right. Since then, we’ve built the world’s largest encrypted email service (Proton Mail) and expanded into Proton VPN, Proton Drive, Proton Pass, and Proton Calendar—tools used by millions globally to protect their freedom, fight censorship, and keep their data safe. In some situations, Proton has literally helped save lives!

We are profitable, independent (no VC control), and selectively hire from the top ~1% of applicants. Our 500+ team members across 50+ countries come from leading organizations and elite academic backgrounds. We move fast, keep hierarchy light, and prioritize impact over optics. If you want to do meaningful work with exceptionally high-caliber people, this is it. Join us and do work you can truly be proud of. Check our open-source projects here!

What we are looking for:We are looking for a dynamic and motivatedPeople & Office Operations Associate to join our growing team in Skopje

You will be working closely with the Office Manager Lead located in Switzerland, but mainly support Skopje based team on office and people-related operations, making sure the office runs smoothly and is a great place to work.

The position is office-based.

You are reliable, able to multitask, and adapt in a fast-paced environment, with excellent communication and time management skills.

Some tasks listed will require physical work and/or time flexibility.

What you will do

• Works closely with the International Office Management team and under the leadership of the local Office Manager in Skopje.
• Take an active part and eventually own daily Office manager tasks such as purchasing office supplies, ordering meals and snacks, and managing inventory.
• Supports the organization of office and off-site events, including company events, breakfasts, board game activities, and similar initiatives.
• Assists employees visiting from other Proton offices, including booking flights and accommodation, and welcoming them upon arrival.
• Arranges travel for employees based in Skopje (individual or group reservations).
• Maintains relationships with external vendors such as food delivery services, cleaning services, and others; monitors their work and proposes improvements.
• Takes on certain administrative tasks in the absence of the local Office Manager, in accordance with established procedures.
• Performs manual tasks such as preparing meeting rooms, organizing storage areas, and supporting tasks related to maintaining office cleanliness.
• Maintains, updates, and manages employee records in compliance with labor law and applicable regulations.
• Prepares, records, and archives employment contracts, annexes, decisions, and other documents related to the employment relationship.
• Ensures confidentiality of information, documents, and personal data accessed during the course of work.
• Provides administrative support in onboarding and offboarding processes.
• Communicates with employees regarding operational and administrative matters related to the use of HR software.
• Enters, updates, and maintains employee data in HR software and internal records.
• Provides timely and accurate HR administrative support to the team.

Job Requirements

• Bachelor's degree in business administration, communications, hospitality or a related field
• Work experience in an administrative/office management role
• Fluent in English both written and verbal
• Must have exceptional attention to detail
• Strong organizational and time management skills, and ability to prioritize
• Must be a self-starter and result-driven.
• Excellent communication and interpersonal skills
• Strong problem-solving skills, complaint handling and analytical abilities
• Proficient in technology, especially Microsoft Office applications.

What We Offer

• Work that Matters: millions of people trust Proton with their privacy. We answer only to our users — not advertisers, not investors with conflicting agendas, not governments. The work you do here is real, and the impact is measurable. (read more about our impact here)

• Stock Options: at Proton, we all have the opportunity to be owners of the company. From day one, you have a real stake in what we're building. When Proton wins, you win.

• Technology: you'll get the right hardware and the right software you need to do your best work.

• Learning & Development: we invest in your growth because sharp people make us better. Proton is one of the fastest ways to accelerate your career because you'll be thrown into real challenges, with real ownership, from day one.

• Employee Benefits: your wellbeing isn't an afterthought. We offer strong health coverage, solid retirement options, generous leave, and wellness support so you can bring your best self to work every day

• In-Person Collaboration: Amazing things happen when passionate, smart, and purposeful people get together in the same room. With offices across Geneva, Zürich, Barcelona, London and more, you'll spend most of your time collaborating face-to-face with people who genuinely care about what they're building.

• Food: Lunch and snacks are on us every day in our offices so you can focus on the work and not on what's for lunch.

• Transport: getting to the office shouldn't cost you. We cover public transport, bike allowances, or parking, whichever works for you.

• Flexible Working: you own your schedule. Set hours that work for you and your team — because outcomes matter more than when the clock says you started.

Proton does not accept unsolicited resumes from any sources other than directly from a candidate. Proton will not pay a fee for any placement resulting from the receipt of an unsolicited offer, even in a situation when the relevant candidate is employed by Proton.

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