Senior Solutions Engineer
Seeking a Solutions Engineer to provide technical expertise, pre-sales support, and customer engagement for SolarWinds solutions. Requires 3+ years of experience in a technical role and strong IT knowledge.
At SolarWinds, we’re a people-first company.
We are seeking a highly motivated and technically proficient Solutions Engineer to join our growing APJ Solutions Engineering Team.
Key Responsibilities:
- Technical Expertise: Serve as a subject matter expert (SME) for SolarWinds products, providing in-depth technical presentations and demonstrations to customers.
- Pre-Sales Support: Partner with sales representatives to understand customer requirements, design solutions, and drive successful sales engagements.
- Customer Engagement: Build strong relationships with potential and existing customers, ensuring they fully understand the capabilities and benefits of SolarWinds solutions.
- Solution Design: Assess customer environments and develop tailored technical solutions that align with their IT strategy and business needs.
- Proof of Concept (PoC) Management: Lead PoCs and trials, ensuring smooth implementation and clear demonstration of product value.
- Training & Enablement: Provide solution training and best practices to customers, partners, and internal teams.
Required Qualifications & Experience:
- Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
- 3+ years of experience in a pre-sales, solutions engineering, or similar technical role.
- Strong knowledge of IT infrastructure, networking, security, and cloud technologies.
- Experience with SolarWinds or similar IT monitoring and management tools.
- Ability to communicate complex technical concepts to both technical and non-technical audiences.
- Excellent presentation, problem-solving, and interpersonal skills.
- Proficiency in scripting and automation (PowerShell, Python, etc.) is a plus.
- Experience with cloud-based technologies, e.g. AWS and Azure IaaS, PaaS, SaaS is a plus.
- Ability to travel as required (up to 25-50%).
Why Join SolarWinds?
- Be part of a leading IT management solutions provider with a strong market presence.
- Work with cutting-edge technologies and a passionate team of experts.
- Competitive salary, benefits, and career growth opportunities.
- Collaborative and innovative work environment.