StradaBenefits Administration Senior Delivery Specialist English Speaker
Join us on a journey of endless possibilities
At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact.
With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter.
Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best.
Learn more at www.stradaglobal.com
To learn more about us, visit stradaglobal.com
Job Responsibilities:
Be responsible for the benefits administration for client’s employees located in EMEA region
Resolves cases and enter benefits data in the system for our client’s employees
Collaborates with the client to resolve requests they may have related to a project or an escalated employee issue
Provides input in the process design and technology capabilities to ensure optimal process support from a benefits perspective
Contributes to projects utilizing standard project management disciplines
Works daily with other Strada Colleagues, third-party providers, and client contacts to ensure seamless process delivery for our clients’ employees
Works on reports utilizing various data extraction tools to meet client plan rules and/or resolve issues.
Works with Excel Calculation sheets
Problem solves issues by analyzing system data to determine gaps in functionality as compared to client plan rules to arrive at the true root cause of an issue.
Demonstrates quality assurance fundamentals by executing test plans to ensure client plan rules meet systematic specifications
Provides creative solutions to continuously improve and optimize client delivery
Participates in system testing during Internal Acceptance Testing and supporting User Acceptance Testing, as required
Takes an active part in Process Transition from Client to Strada office, as required
Requirements:
English Language – C1 Level is required (CEFR scale or equivalent)
At least 1 year of experience in Benefits Administration/HR Administration/Payroll area
Extensive analytical and problem-solving skills
Strong attention to details
Good understanding of delivering an outstanding customer experience
High level exposure in fast paced environment
Great Time management skills
Experience in MS Office is a must
Very good knowledge of MS Excel
Working experience in Benify system or SHARP (SAP HR) would be an asset
High level of self-motivation and proactivity is required
Spotless record and strong ethos
At Strada, our values guide everything we do:
Anticipate Customer Needs – We stay ahead of trends so our customers can grow and succeed.
Own the Outcome – We take responsibility for delivering excellence and ensuring things get done right.
Challenge Ourselves to Work Smarter – We move faster than the world around us to drive change and accomplish more.
Empower Each Other to Solve Problems – We tackle challenges head on, ask tough questions, and collaborate to find the best solutions.
Care About Our Work and Our People – We understand that what we do impacts millions, and we have a responsibility to get it right.
Benefits
At Strada, we support your whole self—offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more.
All offers are contingent on successful completion of background checks, where permitted by law and as appropriate for the role. These may include identity, education, employment, and in some cases, criminal history verification, checks against global watchlists, credit reports, and/or drug testing. You’ll be informed of the specific checks applicable to your role and location during the recruitment process.
Our commitment to Diversity and Inclusion
Strada is dedicated to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and supported. We believe that embracing differences strengthens our teams and drives innovation and success.
Diversity Policy Statement
Strada is an Equal Opportunity Employer and prohibits discrimination based on legally protected characteristics. We actively support the advancement of underrepresented groups and provide reasonable accommodations for disabilities and religious practices. Applicants may request a reasonable accommodation by contacting their recruiter.
Authorization to work in the Employing Country
To be considered, you must have current and future work authorization in the country where you're applying, without the need for visa sponsorship by Strada.
Please note: This job description does not limit Strada’s right to assign or reassign responsibilities, including to subsidiaries, partners, or future business purchasers.
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
DISCLAIMER:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units.
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