Sales Operations Specialist

nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking.

 

Curious Minds. Bold Ideas. Extraordinary Impact.We're transforming financial services through bold innovation and relentless execution. You bring the ideas and drive. We'll build what's next — together.

 

At nCino, our Sales Operations team is the backbone of a high-performing global go-to-market organisation. As a Senior Sales Operations Specialist, you'll be a critical partner to our sales teams worldwide — streamlining the processes that drive deals forward, from contracting and quoting through to close.

This is a role with real breadth. You'll serve as the key liaison between Sales and internal stakeholders, own the reporting and dashboards that inform strategic decisions, and lead enablement efforts that help our teams make the most of Salesforce and our wider tech stack. Your data-driven recommendations will shape how we operate and where we invest — making this a position with genuine influence.

If you're someone who combines deep operational expertise with a curiosity for AI-powered ways of working, and you want to be part of a company genuinely transforming an industry — we'd love to hear from you.

This is a hybrid role, based out of our London office (near Liverpool Street) 3 days a week.

What You'll Do

• Partner with the global sales team across contracting, quoting and sales cycle processes — removing friction and driving speed and accuracy at every stage.
• Act as the central liaison between Sales and internal stakeholders, maintaining consistency and alignment across systems and processes.
• Own the creation, maintenance and optimisation of sales dashboards and reporting, translating data into clear, actionable insights that support performance measurement and strategic planning.
• Lead sales enablement initiatives — developing and maintaining training materials for Salesforce and related tools, and running internal training webinars.
• Collaborate with Sales Operations Analysts to optimise Salesforce functionality and support data cleansing efforts, ensuring accuracy across prospect and market data.
• Serve as a trusted resource for internal stakeholders, diagnosing and resolving operational challenges through research, consultation and the right tooling.
• Leverage domain expertise to make data-driven recommendations on process improvements, operational efficiencies and accuracy across the sales lifecycle.
• Apply AI tools and techniques to automate routine tasks, enhance decision-making, and drive smarter, more scalable ways of working — staying current on developments in the space.
• Work towards Salesforce certification within your first 90 days, with our full support.

  Ideally You'll Have

• Solid experience in a Sales Operations or Revenue Operations role, with a track record of supporting global or multi-regional sales teams.
• Hands-on Salesforce administration or implementation experience — you're comfortable owning the platform and driving improvements.
• Strong data management skills with the ability to build reports, analyse trends and present insights clearly; advanced Excel and/or SOQL experience is a plus.
• A sound understanding of sales KPIs and what good looks like across a B2B SaaS or technology sales cycle.
• Excellent communication skills — you bridge the gap between technical and commercial, and can lead training with confidence.
• A collaborative working style with the ability to manage multiple stakeholders and competing priorities effectively.
• Commercial curiosity and a proactive approach to problem-solving — you improve things before you're asked to.
• Familiarity with AI tools and an appetite to explore how they can enhance operational workflows.
• Salesforce certification is a plus — or a clear drive to achieve it.

  In Return, We're Offering

• Private medical insurance
• Life insurance
• Company pension with 6% employer contribution
• 25 days annual leave
• Employee Stock Purchase Plan (ESPP) — purchase nCino shares at a 15% discount
• Salary sacrifice schemes: cycle to work and gym membership
• Perkbox — discounts, free coffee, free movies and more
• Employee Assistance Programme
• 16 hours paid volunteering leave per year

At nCino, we believe diversity of thought, background and experience makes us stronger. We're committed to building an inclusive environment where everyone can do their best work — and we actively welcome applicants from all communities and walks of life.

Our Culture — Live the Six

Everything we do is shaped by six core values that guide how we work together and show up for our customers:

• Always Have Fun — We celebrate wins, support each other and make nCino a place people genuinely enjoy coming to.
• Make Someone's Day — We put our customers and colleagues first — going the extra mile to create positive experiences.
• Bring Your A-Game — We hold ourselves to high standards and take pride in delivering excellent work.
• Do the Right Thing — We act with integrity, transparency and accountability — always.
• Respect Each Other — We build a culture where every person feels valued, heard and included.
• Be a Winner — We work as a team, support one another, and strive for shared success.

Ready to make an impact? Apply now!

 

If you thrive in a high-energy, entrepreneurial environment, we invite you to share your passion, ideas and excitement at nCino.

 

nCino provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, genetics or other protected groups. In addition to federal law requirements, nCino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

nCino is committed to the full inclusion of all qualified individuals. As part of this commitment, nCino will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at recruiting@ncino.com. 

Our commitment to inclusion and equality includes a strong belief that the diversity of our team is instrumental to our success.  We strive to create workplaces where employees are empowered to bring their authentic selves to work.