Sales Operations Analyst

About Mixpanel

Mixpanel turns data clarity into innovation. Trusted by more than 29,000 companies, including Workday, Pinterest, LG, and Rakuten Viber, Mixpanel’s AI-first digital analytics help teams accelerate adoption, improve retention, and ship with confidence. Powering this is an industry-leading platform that combines product and web analytics, session replay, experimentation, feature flags, and metric trees. Mixpanel delivers insights that customers trust. Visit mixpanel.com to learn more.

About the Role

We are seeking a detail-oriented and analytical Revenue Operations Analyst to join our Global Go-To-Market (GTM) organization. In this role, you will partner closely with global revenue leadership to drive operational excellence across the entire sales lifecycle.

You will own the integrity of revenue data, support global process governance, and deliver business intelligence that enables informed, strategic decision-making. This is a high-impact role for someone who thrives at the intersection of data analysis, process design, and business strategy within a fast-paced, global environment.

Responsibilities

• Support the execution of global GTM frameworks, including segmentation, coverage models, and roles of engagement, in partnership with regional Revenue Operations leaders

• Assist in annual and quarterly planning cycles to ensure alignment across global and regional teams

• Manage and maintain global GTM process governance, including the development and upkeep of Standard Operating Procedures (SOPs)

• Operationalize the global revenue rhythm of business, including forecast cadences, Quarterly Business Reviews (QBRs), and pipeline governance meetings

• Serve as a central point of contact for global process policies, ensuring consistent interpretation and adherence across regions

• Establish and maintain standardized metric definitions to ensure consistent global reporting

• Design and manage dashboards tracking key funnel and revenue KPIs such as Pipeline Health, Forecast Accuracy, Sales Productivity, and Net Revenue Retention (NRR)

• Lead data aggregation and synthesis for global QBRs, consolidating regional inputs into clear, executive-ready narratives

• Conduct in-depth analyses of conversion bottlenecks, churn drivers, and operational inefficiencies, delivering actionable insights to Sales, Marketing, and Customer Success leaders

• Define and enforce global Salesforce business guidelines, including opportunity stage logic, lead lifecycle management, and required data fields, in partnership with Technical Systems teams

• Drive global data hygiene initiatives to improve forecast accuracy and system compliance

• Act as the functional owner of the GTM technology stack, including tool evaluation, vendor management, license allocation, and renewal oversight

• Partner with Sales Enablement to support training, adoption, and change management related to new tools, processes, and governance standards

We're Looking For Someone Who Has

• 1–3 years of experience in Revenue Operations, Sales Operations, Business Analysis, Strategy, or a related field

• Strong functional knowledge of Salesforce, including standard objects, sales processes, and reporting capabilities

• Advanced proficiency in Excel or Google Sheets, including complex formulas, pivot tables, and data modeling

• Proven ability to analyze large datasets and translate insights into clear, actionable recommendations

• Professional proficiency in English with the ability to communicate complex data and process changes to global stakeholders

Bonus Points For

• Experience using business intelligence tools such as Tableau, Power BI, or Looker

• Background in a B2B SaaS (Software as a Service) environment

• Experience collaborating with cross-functional teams across multiple time zones

Benefits and Perks

• Comprehensive Medical, Vision, and Dental Care
• Mental Wellness Benefit
• Generous Vacation Policy & Additional Company Holidays
• Enhanced Parental Leave
• Volunteer Time Off
• Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break

*please note that benefits and perks for contract positions will vary*

Culture Values

• Make Bold Bets: We choose courageous action over comfortable progress.
• Innovate with Insight: We tackle decisions with rigor and judgment - combining data, experience and collective wisdom to drive powerful outcomes.
• One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone.
• Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations.
• Champion the Customer: We seek to deeply understand our customers’ needs, ensuring their success is our north star.
• Powerful Simplicity: We find elegant solutions to complex problems, making sophisticated things accessible.

Why choose Mixpanel?

We’re a leader in analytics with over 9,000 customers and $277M raised from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel’s pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means you’ll be helping the world’s most innovative companies learn from their data so they can make better decisions.

Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter—our people, our customers, our partners—out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We’ve immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.