Sales Operations Analyst

From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.

About the Role

Fivetran is looking for a highly motivated Sales Operations Analyst to support our rapidly growing Go-to-Market (GTM) organization and play a critical role in supporting the streamlining of our revenue initiatives and processes. This role frequently collaborates with other members of the Revenue Operations (RevOps) Systems, Analytics, and Enablements teams.

The Sales Operations Analyst will work closely with our Sales, Customer Success, Marketing, and Alliances teams to drive efficiencies and provide day-to-day support. The ideal candidate is passionate about learning and understanding the technology and business needs driving our revenue organization and has the unwavering desire to simplify everything in order to drive success. Through a sense of curiosity and a desire to continuously learn and grow, they strive to adapt, excel, and deliver impact across the revenue org.

This is a full-time position based out of our Bangalore office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team and requires working hours aligned with North American business hours (9:30:00 PM 5:30:00 AM IST).

What You’ll Do:

• Learn Fivetran’s tech stack, reporting tools, revenue teams, and supporting processes
• Monitor, optimize, and ensure data integrity in our core platform, Salesforce, as well as other revenue business systems
• Own and action Salesforce Cases and existing RevOps processes to support the day-to-day needs of the RevOps and GTM teams
• Document existing processes and suggest improvements to optimize and scale with the growing business
• Identify problems, brainstorm solutions, and resolve issues quickly for our Revenue Organization, enlisting the help of team members as needed
• Partner with cross-functional teams including Sales, Customer Success, Marketing, and Alliances to help exceed revenue goals

Skills We’re Looking For

• 2+ years of years of experience with Salesforce and its ecosystem, preferably in SaaS/Tech environment
• You have an appetite for tackling new challenges and solving problems
• You are curious, resourceful, and quick to learn - you take pride in the quality of your work
• You possess the ability to excel in complex, fast-paced environments, which require teamwork and the willingness to “roll up your sleeves” to help the team succeed
• You have a proven track record of adapting quickly, learning by doing, and working independently
• You have the ability to work cross-collaboratively
• You are extremely organized, detail oriented, and data driven

Bonus Skills

• Experience using or administering different business systems and integration (e.g., Outreach, Chorus, D&B, ZoomInfo, LeanData, etc.)
• Proficiency with Microsoft Excel to assess, manipulate, and analyze data

#LI-MM1#LI-HYBRID

Perks and Benefits

• 100% employer-paid medical insurance*****
• Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
• RSU stock grants*
• Professional development and training opportunities
• Company virtual happy hours, free food, and fun team-building activities
• Monthly cell phone stipend
• Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.

*****May vary by country and worker type - please reach out to your recruiter for more information

Click here to learn more about Fivetran's Benefits by Region.

We’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. Read about us in Forbes.     

Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.

To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.

To learn more about our candidate privacy policy, you can read our statement here.

We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.