Virtual Assistant | Admin and Marketing Support for Retail and Coaching Business

Overview

We are seeking a highly organised, proactive Part-Time Virtual Assistant to support a small business owner managing two retail stores and a growing coaching business. This role is ideal for someone who thrives on bringing structure, managing priorities, and keeping day-to-day operations running smoothly.

You will play a key role in managing communications, organising schedules, and providing administrative and bookkeeping support, freeing up the business owner to focus on growth and strategy.

Key Responsibilities

Administrative Support● Manage and organise multiple email inboxes, ensuring timely and appropriate responses● Maintain and optimise calendar scheduling, including appointments, reminders, andfollow-ups● Review meeting notes (via tools like MEM) and identify/action required follow-ups● Provide general administrative support to streamline daily operations

Customer Support● Respond to customer inquiries via email in a professional and timely manner● Handle basic customer service issues and escalate when necessary● Maintain a positive and consistent brand voice in all communications

Marketing & Content Support (Desirable)● Assist with email marketing campaigns● Support basic graphic/content creation for communications and promotions

Bookkeeping & Financial Admin● Record and categorise financial transactions● Assist with basic bookkeeping tasks (e.g., expenses, invoices, reconciliations)● Maintain organised financial records● Support preparation of reports or summaries for the business owner/accountant

Requirements● Proven experience as a Virtual Assistant, Administrative Assistant, or similar role● Strong organisational and time management skills● Excellent written English and communication skills● Ability to work independently and take initiative (“get it done” mindset)● Experience with customer service (email-based)● Basic bookkeeping knowledge (e.g., tracking expenses, invoices)● Comfortable using or learning new tools/software quickly

Nice to Have● Experience with email marketing platforms● Basic graphic design skills (e.g., Canva or similar)● Previous experience supporting small businesses or entrepreneurs

Working Style & Personality Fit● Independent, proactive, and self-directed● Highly reliable and detail-oriented● Comfortable managing and prioritising tasks without constant oversight● Able to bring structure and organisation to a fast-moving environment

USD 500 - 700 per-month-salary

Why Join Assist World?

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$50 birthday bonus

$200 testimonial bonus

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