Cash Application Lead – Emerging Markets (EMEA/Asia-Pacific)

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Job Title: Regional Cash Application Lead – Emerging Markets (EMEA/Asia-Pacific)

Location: Xylem Global Hub, BangaloreWorking Hours: India Standard Time (IST)Function: Order-to-Cash (O2C) – Global Credit & CollectionsReports to: Senior Manager, Global Cash Application – Service Delivery

Role Summary

The Regional Cash Application Lead – Emerging Markets supports cash application activities across EMEA, Middle East, Africa, and Asia-Pacific markets. This role requires a strong understanding of various global currencies, banking systems, and an ability to enable smooth cross-border cash posting operations. The Lead will mentor a regional team while ensuring service quality and efficiency.

Key Responsibilities

• Manage daily cash posting activities for Emerging Markets, including multiple currency types (e.g., INR, AED, ZAR, SGD, AUD, CNY).
• Lead and support a team of 2–5 cash application analysts working IST hours.
• Ensure all payments are posted accurately and within SLA, resolving exceptions proactively.
• Maximize efficiency and accuracy using HighRadius CAA Cloud and SAP S/4HANA.
• Partner with local treasury, finance, and credit teams to resolve payment issues and ensure smooth banking reconciliation.
• Monitor unapplied cash, minimize manual corrections, and enhance operational controls.
• Support cross-region harmonization and contribute to global continuous improvement and automation initiatives.
• Provide performance reporting and insights to senior leadership.

Qualifications

• Bachelor’s degree in Finance, Accounting, Business, or equivalent.
• 3–5 years of O2C cash application experience, ideally in multi-country emerging markets.
• Strong knowledge of HighRadius CAA Cloud and SAP S/4HANA.
• Familiarity with diverse banking systems and global treasury processes.
• Strong English communication; additional regional language skills an advantage.
• Demonstrated leadership potential (team lead, SME, or mentor experience).

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.