Operations Coordinator

Your Opportunity at ARC’TERYX:

As the Operations Coordinator, you assist multiple functions throughout the organization to support the day-to-day operations and execution of the End-to-End Arc’teryx product creation strategy, with a focus on Footwear. You maximize efficiency and enable the team to achieve business targets. You bring your curiosity and passion to support the creation and streamlining of efficient and effective operational processes.

This role is based out of our Portland office and is open to hybrid work.

Meet Your Future Team:

The Product Creation Operations team optimizes the intersection of product, supporting cross-functional teams to improve alignment, communication, and processes around product. We build a foundation for excellence through reinforcing product strategy with metrics, infrastructure, business processes, best practices, budgeting, and reporting.

If you were an Operations Coordinator now, here are some of the core activities you would be doing:

• Supporting the product creation phase of our seasonal Innovation-to-Consumer (I2C) calendar to ensure deliverables are executed on time, and that any risks or changes to plan are communicated to all impacted teams
• Building close relationships with business teams and supporting change management initiatives and stakeholder engagement
• Documenting cross functional processes through Standard Operating Procedures (SOPs)
• Maintaining SmartSheets, user guides, online help tools and other system and procedure-related documentation as required
• Assist in creating documents and presentations using tools such as PowerPoint, Word, Excel, and Miro, leveraging your creativity and technical skills to inform and inspire our team towards greater success
• Supporting the scheduling of meetings, milestones and with organizing events
• Assisting in the preparation of reports and presentations for senior leadership, summarizing key findings and insights related to product operations
• Participating in team meetings and contributing ideas and insights to maximize operational efficiency
• Playing an active role in the maintenance of best practices aligned with the directive of the Product Operations team and change management communications
• Upholding Fair Labor Association’s Workplace Code of Conduct and Principles of Fair Labor and Responsible Sourcing, throughout the Arc’teryx supply chain

Here are some things you could be working on in the future:

• Supporting with the evolution of the I2C process, documentation, and stakeholder activation across various product categories
• Scorecarding End-to-End processes – providing overview of successes, opportunities and insights

Are you our next Operations Coordinator?

• You have 1+ years’ experience in an operational role, in a project coordination, product operations, or product management environment
• You have experience supporting a calendar and using a project management tool
• You are able to demonstrate a high level of analytical and critical thinking, alongside a strong business acumen
• You have excellent interpersonal skills and the ability to work with all levels of stakeholders
• You have the ability to explain, articulate, and document concepts, business processes, systems, and business requirements efficiently
• You have confidence to communicate and collaborate amongst large and diverse audiences
• You have the ability to effectively manage multiple competing priorities
• You have a willingness to improve your skills independently in new technologies and solutions
• You are proactive to identify the root cause of issues and seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right
• You remain highly flexible and adaptable when faced with ambiguity
• You effectively balance autonomy and collaboration
• You inspire breakthrough thinking and continuous improvement
• Your passion for your work is paralleled by your passion for getting outside and living it

USD 52,000 - 65,000 a year

Equal Opportunity

Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance. 

Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.  

All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.

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