Deal Desk Manager

Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business.

We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn.

Deal Desk Manager

Ironclad is the AI contracting platform that transforms agreements into assets. Contracts are easy and insightful, and agents push work forward with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. We’re trusted by the world’s most innovative companies like Rivian, Salesforce, and AMD, and recognized by Forrester, Gartner, and IDC as the category leader. Ironclad is also one of Fortune’s Great Places to Work and Forbes’ 50 Most Promising AI Companies. We’re backed by Accel, Sequoia, Y Combinator, and BOND. For more information, visit www.ironclad.ai.

The Role

The Deal Desk Manager will help to accelerate deal cycles to close and maximize revenue by partnering with our GTM Organization in proposal building, pricing, quote generation and opportunity management in the effort to structure profitable and compliant transactions.
Guide Sales with deal structure and pricing guidance to optimize profitability, meet strategic organizational goals, and accelerate deal closures.
Provide proactive support, guidance and creative solutions to the GTM Organization to drive New, Upsell, and Renewal Business deals while being aware of relevant customer information.
In addition, you will add strategic value by addressing process inefficiencies and areas in need of enablement and working with multiple departments (Legal, Revenue Accounting, Finance, Services, etc.) on behalf of the GTM Organization to ensure that the GTM Team is being supported to the highest standard.
Ensure compliance with Ironclad’s pricing and discounting policies.
Identify potential training opportunities and coordinate with Sales Enablement to develop & communicate materials to all necessary departments.
Provide additional support to regional sales leaders as needed.

Qualifications

5+ years of Deal Desk / Sales Operations experience, preferably within a SaaS organization.
Ability to understand detailed pricing models and strategies.
Knowledge of how SaaS companies recognize revenue and ARR.
Strong CPQ systems knowledge.
High level of accountability; proven ability to take ownership and solve problems.
Ability to analyze and recommend the best approach for complex deal structuring situations.
Approve/Reject/Escalate proposals based on thorough analysis.
Ability to work in an ever-changing environment and work within tight deadlines.
Ability to work well with cross-functional teams (GTM, Legal, Finance, Revenue Accounting, Services) and build relationships with these teams.
Excellent communication (written and verbal), organizational, and analytical problem-solving skills as well as strong presentation skills.
Expertise in Salesforce and Excel required.

Base Salary Range: $134,000.00 - $165,000.00

The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.

US Full-Time Employee Benefits at Ironclad:

100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
Market-leading leave policies, including gender-neutral parental leave and compassionate leave
Family forming support through Maven for you and your partner
Paid time off - take the time you need, when you need it
Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
Mental health support through Modern Health, including therapy, coaching, and digital tools
Pre-tax commuter benefits (US Employees)
401(k) plan with Fidelity with employer match (US Employees)
Regular team events to connect, recharge, and have fun
And most importantly: the opportunity to help build the company you want to work at

**UK Employee-specific benefits are included on our UK job postings

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Details

Location

New York, NY, USA

Salary

$134,000 – $165,000/year

Experience

Min. 5 years5+ years of Deal Desk / Sales Operations experience, preferably within a SaaS organization.

Technologies

Salesforce

Excel

Deal Desk Manager

The Role

The Deal Desk Manager will help to accelerate deal cycles to close and maximize revenue by partnering with our GTM Organization in proposal building, pricing, quote generation and opportunity management in the effort to structure profitable and compliant transactions.
Guide Sales with deal structure and pricing guidance to optimize profitability, meet strategic organizational goals, and accelerate deal closures.
Provide proactive support, guidance and creative solutions to the GTM Organization to drive New, Upsell, and Renewal Business deals while being aware of relevant customer information.
In addition, you will add strategic value by addressing process inefficiencies and areas in need of enablement and working with multiple departments (Legal, Revenue Accounting, Finance, Services, etc.) on behalf of the GTM Organization to ensure that the GTM Team is being supported to the highest standard.
Ensure compliance with Ironclad’s pricing and discounting policies.
Identify potential training opportunities and coordinate with Sales Enablement to develop & communicate materials to all necessary departments.
Provide additional support to regional sales leaders as needed.

Qualifications

5+ years of Deal Desk / Sales Operations experience, preferably within a SaaS organization.
Ability to understand detailed pricing models and strategies.
Knowledge of how SaaS companies recognize revenue and ARR.
Strong CPQ systems knowledge.
High level of accountability; proven ability to take ownership and solve problems.
Ability to analyze and recommend the best approach for complex deal structuring situations.
Approve/Reject/Escalate proposals based on thorough analysis.
Ability to work in an ever-changing environment and work within tight deadlines.
Ability to work well with cross-functional teams (GTM, Legal, Finance, Revenue Accounting, Services) and build relationships with these teams.
Excellent communication (written and verbal), organizational, and analytical problem-solving skills as well as strong presentation skills.
Expertise in Salesforce and Excel required.

Base Salary Range: $134,000.00 - $165,000.00

US Full-Time Employee Benefits at Ironclad:

100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
Market-leading leave policies, including gender-neutral parental leave and compassionate leave
Family forming support through Maven for you and your partner
Paid time off - take the time you need, when you need it
Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
Mental health support through Modern Health, including therapy, coaching, and digital tools
Pre-tax commuter benefits (US Employees)
401(k) plan with Fidelity with employer match (US Employees)
Regular team events to connect, recharge, and have fun
And most importantly: the opportunity to help build the company you want to work at

**UK Employee-specific benefits are included on our UK job postings

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.