Head of Growth, Product Analytics

About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 400,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy.

Gusto is looking for an experienced data leader to manage our Growth Data Analytics team—the team that powers the insights behind how we acquire, activate, and expand our customer base. This role is central to how we apply our product-led-growth strategy to scale our business and will require a product analytics leader who can both drive strategic impact and be hands-on in data analysis and decision-making.

This individual should be knowledgeable about Growth domains (acquisition and expansion) to guide our data scientists and analysts in asking the right questions, prioritizing opportunities, and balancing short-term and long-term growth strategies.

Expect to be both a strategic partner and an execution-focused leader—someone who can guide senior Gusto leaders through data strategy, coach product analysts on impactful work, and collaborate cross-functionally with stakeholders across Product, Engineering, Design, Marketing, Sales, Finance, and more.

Here’s what you’ll do day-to-day:

• Lead the Growth Data Analytics team – hire, develop, and coach a team of 5+ data analysts and data scientists driving insights across acquisition, conversion, onboarding, and expansion.
• Partner with key stakeholders – work closely with Product, Engineering, Marketing, Sales, Revenue Operations and Finance to develop data-driven growth strategies.
• Develop and scale measurement frameworks – define KPIs and ensure our growth initiatives are tracked, measured, and optimized effectively.
• Support experimentation and decision-making – e.g. drive A/B testing strategies, user segmentation, and funnel analysis to optimize our customer journey.
• Balance strategic impact with hands-on work – be comfortable diving deep into data, reviewing analysis details, coaching team members, and providing clear, actionable recommendations.
• Influence senior leadership – communicate insights and recommendations to executives, helping to shape growth strategy and investment decisions.
• Be ready to roll up their sleeves, dive into the data, and support impactful analyses alongside their team to help unblock critical Growth strategic initiatives.
• Act as a connective tissue across the data org – identify opportunities where deeper technical solutions (e.g., from Data Platform, Analytics Engineering, Data Science, or ML Engineering) could accelerate growth, and proactively bring the right partners into the conversation.

Here’s what we're looking for:

• 9+ years of experience in data science, analytics, or related fields, with at least 4+ years leading a growing analytics team.
• Deep expertise in Growth domains – strong understanding of user acquisition, funnel analytics, activation, retention, and expansion in a product-led or SaaS environment.
• Technical expertise – strong SQL skills, comfort with experimentation frameworks, and ability to mentor analysts and data scientists on best practices.
• Strong strategic and business acumen – able to connect data insights to business goals and partner effectively with cross-functional leaders.
• Ability to communicate data effectively – experience presenting to executive stakeholders, translating complex findings into clear, compelling recommendations.
• Experience working with cross-functional teams – particularly with Product, Marketing, and Engineering to drive data-driven decisions.
• Experience with ML-driven growth strategies (e.g., personalized recommendations, churn prediction, customer segmentation).
• Familiarity with multi-product SaaS ecosystems and lifecycle marketing analytics.

Our cash compensation amount for this role is targeted at $158,000-$196,000/yr in Denver, Austin, Chicago, Miami, Atlanta and Toronto locations, $173,000-$215,000/yr in Los Angeles and $187,000-$231,000/yr in our San Francisco, New York and Seattle locations. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.

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