Inside Sales Specialist

At Too Good To Go, we have an ambitious mission: to inspire and empower everyone to fight food waste together.

More than 1/3 of all food produced in the world is wasted. And that has a huge impact on the health of our planet. 10% of greenhouse gas emissions come from food waste and loss. Through our marketplace app, we connect businesses that have unsold, surplus food, with consumers who can buy and enjoy it at ⅓ of retail value. We are a certified B Corporation with a mission to empower everyone to take action against food waste. Alongside our marketplace app, we create educational tools, explore new business solutions, and influence legislation to help reduce food waste.

In this role, you will make a direct, positive contribution to our mission every day. As part of the team in Spain, the journey promises to be exciting as you will be part of changing the conversation around food waste and establishing the Too Good To Go brand in the minds of customers and food businesses.

We’re looking for an Inside Sales Specialist to join the Sales team at Too Good To Go in Madrid.

Your mission:

• As an Inside Sales Specialist, you are on a mission: contacting provided leads in order to sell them our solution and help them manage their food waste, turning their leftovers into profit and potential new clients.You'll be at the forefront of our expansion efforts across Spain, engaging with restaurants, cafes, convenience stores, and bakeries who have shown interest in Too Good To Go, showcasing the benefits of joining our platform.
• Through phone calls, emails and messaging, your goal is to set up calls with decision makers from restaurants, bakeries, grocery stores, etc in order to pitch them our marketplace and finally convince them to join Too Good To Go and use our app as a final solution to their food waste.
• The stores you sign up and support to make their initial Too Good To Go experience positive, will continue their food-saving journey long into the future, meaning you will build your own personal legacy within the company and our mission.
• This role will be based in our Madrid office.

Your role in a nutshell:

• You are resilient. You understand that in order to get a yes, you’ll have to get another 30 no’s**. You don’t give up and are self-motivated. “One store at a time”** is your mentality
• Negotiation and persuasion: you will educate and empower stores that you have reached out to join us at Too Good To Go and fight food waste together.
• You will be an expert in converting and developing partnerships and will optimise new sales processes, sales coaching, data analysis and find synergies with other teams.
• Powerful communication: You will deliver the value of the Too Good To Go and our benefits to potential customers, establishing relationships and building strong rapport
• Effective selling: you will use customer service techniques to identify store needs and curate the best setup for them in cold calls.
• Successfully onboard and train the stores and their employees to set them up for long term success in using our platform
• Follow up with the stores: you will keep the relationship with the store for 4 weeks to make sure they are fully set up to enable them to hit the ground running and maximise their impact.
• This role is office based - you’ll maintain a high volume of calls and communication with stores, achieving monthly sales targets and be present at least 2 days in the office per week.

You will be a great fit, if

We are looking for people who are looking to build a career in sales in a supportive and high growth social impact business. This could be your first sales role, or you may have some experience already in a sales or business development role. We’re looking for:

• You have experience working within a sales environment, particularly with phone-based sales over the phone (cold calling)
• You’re a fantastic speaker (and importantly, listener) with the ability to quickly connect and establish a relationship with potential partners - bakeries, restaurants, cafes and more
• You have zero fear of the phone and the tenacity to keep trying when things get tough
• You’re rigorous and organised: you prioritise well and keep track of your pipeline
• You’re data-driven, have experience working with a CRM and have basic knowledge of Excel.
• You’re independent: you know how to schedule your time to help you juggle multiple projects
• You’re a team player and know how to create synergy with other areas of the business to help fight food waste together

We recognise that every individual has a unique background that brings value, so we don’t require the following specific experience, but it would be nice if you have:

• Experience in a sales role, where you have pitched and closed opportunities over the phone
• Experience cold-calling, demonstrating the resilience and motivation to achieve high call volumes, ie: call centers, recruitment environments, etc.
• Experience managing your own pipeline and prioritising data based on insights. Having worked with Salesforce is a plus, but any experience using a CRM tool will be useful.

Our values

• We Win Together
• We Raise the Bar
• We Keep It Simple
• We Build A Legacy
• We Care

What we offer

• A rare opportunity to work in a social impact company (and certified B Corporation!) where you can see real and tangible impact in your role.
• Working alongside an international community of users, partners and 1,300+ colleagues across 19 countries that are on the same important mission.
• Personal and professional development opportunities in a fast-paced scale-up environment.
• An inclusive company culture where you can bring your authentic self to work
• Most of your time will be spent in the office with the team but we do offer flexibility to work from home as well.
• A strong, values-driven team culture where we celebrate successes and socialise with colleagues
• Flexible working hours (within core hours) and remote work with 2 mandatory in-office days
• 10 Too Good To Go vouchers
• Reduced working hours on Fridays and during the summer
• Private health insurance with Alan
• Laptop and phone
• 23 + 5 days of vacation.

Benefits:

• WORK FLEXIBLY:

  • Enjoy hybrid working from our great offices, at home or abroad.Extra parental leave and days off beyond local legislation and the option to take an extra week of unpaid leaveHealth insurance Additional days off for significant life events

• CELEBRATE & SOCIALISE

  • Regular social events like summer and winter parties.
  • Coffee, snacks and fully-equipped kitchens.
  • Get to know our community with a monthly free Surprise Bag
  • Paid volunteer time through our Shareback volunteering programme
  • Women in the Workplace, P.R.I.D.E., People of Colour and Functionally Diverse Employee Resource Groups

How to apply:

• We take recruitment very seriously, so please carefully read everything we have written above. Please also check our website and international media in order to get a good overview of Too Good To Go
• Submit your CV and Cover letter in English.
• What to expect from our Hiring Process:
  • One-Way Video Interview: Complete a recorded video interview via the Willo tool, where you'll answer 3 questions to help us get to know you better. You may receive interview reminders via phone at this stage. (Keep an eye on your inbox for an email from notification@willotalent.com)
  • Talent Acquisition Interview: If successful, you will be invited to a 15 minute call with a member of the Talent Acquisition team.
  • Hiring Manager Interview: A one-hour session with two members of the sales team, inclusive of a short role play task and feedback session.
  • Final Interview: Join our final step, for 30 minutes, virtually - where you will meet with our Head of Sales.
• Please note that we only accept applications coming through our platform. No CV or Cover Letter will be accepted by email or Linkedin direct messaging

#LI-LO1

A Movement for Everyone We want to inspire and empower everyone to fight food waste together. With that mission, it’s only natural that we want to build a diverse and inclusive team of highly capable individuals who are passionate about doing things in a better way. We strongly believe we all excel and are more creative when we’re allowed to be ourselves, and we’re committed to a culture where all of us belong. We are an equal opportunity employer and all employment is decided on the basis of qualifications, merit and business need. If you need reasonable accommodation at any point in the application or interview process, please let us know.