GTM Strategy & Operations Associate
Analyze revenue performance, optimize CRM processes, and manage projects to support revenue growth. Requires 3+ years of experience in strategy & operations.
About the role
As a GTM Strategy & Operations Associate at Flex, you'll uncover performance and growth improvement opportunities across the Revenue organization and build the operational processes to execute on them. This will include building go-to-market strategies based on market specific nuances, revenue optimization, strategic initiatives, process design, resource allocation, and sales analytics. You will collaborate closely with the Sales, Partner Success, Revenue Operations, Product and Analytics teams to ensure strategic alignment and maximize operational efficiency by leveraging data-driven analysis.
The ideal candidate has experience with rigorous analytical problem solving in a hyper-growth business context, comfort working in fast-paced environments, and a strong attention to detail.
This is a hybrid position with on-site expectations of 3 days per week in our New York Headquarters or 2 days per week in our SF hub. For candidates outside of the NY/NJ or SF Bay area, you may be eligible for our relocation assistance program.
What you’ll do
- Analyze revenue performance data across Sales, Partner Success, and Onboarding to identify trends, opportunities, and areas for improvement.
- Optimize CRM processes and ensure data accuracy and consistency.
- Enhance workflow automation and streamline operational processes across all Revenue teams to improve efficiency and effectiveness.
- Manage cross-functional projects across Sales, Partner Success, RevOps, Product, and Analytics.
- Conduct competitive analysis and market research to provide strategic recommendations that support revenue growth across all channels.
Key qualifications
- 3+ years of experience in strategy & operations, revenue strategy, consulting, business analysis, or a related role.
- You have excellent Excel skills (can perform complex functions).
- Strong analytical skills with experience in modeling, data analysis, and reporting (Excel or BI tools like Tableau or Sigma).
- Ability to communicate data-driven insights effectively to both technical and non-technical stakeholders.
- Strong organizational skills with attention to detail.
- Enjoys working in a fast-paced environment, with the ability to adapt quickly, work collaboratively, take initiative, and manage multiple priorities effectively.
- Familiarity with SQL is preferred.
- Proficiency in CRM software (e.g., Salesforce) and sales analytics tools is preferred
The compensation range for this role will be commensurate with the candidate's experience and Flex's internal leveling guidelines and benchmarks. For working locations in NY/NJ/CA, the base salary pay range will be $143,000-154,000.