Technical Writer

GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our operations on our product and staying aligned with our values. Learn more about Life at GitLab.

At GitLab, our team of technical writers is responsible for ensuring that the documentation for all of our products is clear, correct, comprehensive, and easy to use. The Technical Writing team manages the docs.gitlab.com site and its content, processes, and tooling.

As a Technical Writer at GitLab, you’ll collaborate with Engineers, who typically write the first draft of docs for the new features they create. You’ll dive in on special projects, planning and authoring new content and helping craft new doc site features and processes. You’ll collaborate with others across the organization to help them contribute to the documentation. You’ll be at the leading edge of DevSecOps while contributing to one of the world’s largest open-source projects and engaging with our wider community.

Have a read through this (or, some of - there's a lot!) to learn all you like about Technical Writing at GitLab.

What you’ll do  

• Continuously improve GitLab documentation content in collaboration with engineers, product managers, and others.
• Work on Quarterly OKRs that focus on making our docs site a world-class experience, such as rewriting our existing documentation to align with concept, task, reference, and troubleshooting (CTRT) topic types.
• Peer review other writers' work.
• Continuously improve team processes and style guides, as well as cross-functional efforts, such as the GitLab Handbook.
• Take part in company-wide events such as reviewing merge requests for Hackathons.

What you’ll bring 

• Must have demonstrated experience writing software documentation in a docs-as-code approach (this is a hard requirement)
• Hands on experience with Git
• Experience using AI tools in technical writing workflows
• Experience working with CI/CD
• Exemplary writing and editing skills
• Remote development experience
• Experience working in a highly collaborative environment

About the team

Thanks to our Transparency value, you can see what we are working on in our Documentation Roadmap epic. You can also listen to Technical Writing team members talking about what it’s like to be a Technical Writer at GitLab in this video. 

Technical Writer role discussion

How GitLab will support you

• Benefits to support your health, finances, and well-being
• All remote, asynchronous work environment
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and development budget 
• Parental leave 
• Home office support

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

The base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.

California/Colorado/Hawaii/New Jersey/New York/Washington/DC/Illinois/Minnesota pay range

$81,200—$174,000 USD

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.  

Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.