Solution Consultant - Veeva QualityOne - Japan

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

As part of our regional expansion in our Veeva QualityOne business, Veeva is currently looking for a Solution Consultant who has a passion for helping our customers in the Fast-Moving Consumer Goods, and Food & Beverage industries, achieve their business vision for excellence in Quality Management.

As a member of the Solution Consulting team, you will be responsible for working with our Account Partners to understand customers’ business challenges and needs, and to provide solution expertise including value-based product demonstrations of the Veeva Quality application suite. You will be responsible for the 'technical win' by articulating the benefits of an end-to-end Quality solution, built on an enterprise-class multi-tenant cloud platform.

Your contribution will also be critical in developing a technical sales strategy to support the Veeva Consumer Products team, both in Japan and the wider Asia region, as we focus on growing our market share in these new industries.

At Veeva, we offer excellent opportunities for our people to capitalize on their skills and grow in a fast-paced, unique and exceptional work environment.

What You'll Do

• Identify customer’s challenges and objectives and demonstrate solutions that address these requirements and bring business value to the organization
• Communicate product knowledge and industry expertise to customers
• Support the sales team throughout the sales cycle for all product- and technology-related inquiries
• Assist the sales support team to prepare compelling, professional content for RFP (Request for Proposal) and RFI (Request for Information) responses for prospective clients
• Support marketing initiatives (Website, collaterals, webinar, tradeshow, or others) and represent the company at key events, including public speaking and presentations
• Support product localization by checking product labels in Japanese and/or testing if needed and feedback to global product team

Requirements

• You will ideally have 7+ years working for a SaaS Enterprise Software company, in a Solution Consulting or equivalent position (Pre-sales/Sales Engineering), but this could also be in a related role such as Professional Services, Product Management, or Consultancy
• You may have experience in or working with Quality Management functions at Fast Moving Consumer Goods/Food & Beverage companies or Life Science industry, so you’re able to understand the complex business processes that our customers operate
• The ability to communicate clearly with clients and prospects is a must – particularly in the area of solution functionality. Also critical is the ability to be self-reliant, and to be able to work remotely or in a hybrid mode, often with minimal input from others in the team, and be able to manage and prioritize complex tasks across a number of customers and prospects
• You may be asked to assist our Services team with putting together a comprehensive project proposal including estimates, methodology, and best practices, so some experience in this area would be a plus
• This role will primarily be responsible for customers and prospects in Japan hence you should be highly proficient in spoken and written Japanese. Spoken and written English would be highly desirable

Nice to Have

• Direct hands-on product experience with systems such as Veeva Vault, ETQ Reliance, Sparta TrackWise, OpenText, SharePoint, Documentum D2, FirstDoc FirstPoint, NextDocs, UL ComplianceWire, SAP QM and other quality information management or life science content management systems
• Some understanding of global quality processes and requirements, compliance considerations and processes for Quality process and content management, Consumer Products/FMCG/Food & Beverage/Chemical and/or computer systems validation
• Experience working with large, multi-national customers in Asia
• Customer-facing consulting or project experience

Perks & Benefits

• Paid maternity and paternity leave
• Work from home benefits
• Health and wellness programs
• Non-profit donations/gifting
• Flexible PTO

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Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.