Solution Engineer

Job Description:

We are Omnissa!    

Omnissa is the first AI-driven digital work platform, built to support flexible, secure, work-from anywhere experiences. We integrate industry-leading solutions—including Unified Endpoint Management, Virtual  Apps and Desktops, Digital Employee Experience, and Security & Compliance—into a seamless, autonomous workspace that adapts to how people work. Our platform boosts employee engagement while optimizing IT operations, security, and cost.  
 
Guided by our Core Values - Act in Alignment, Build Trust, Foster Inclusiveness, Drive Efficiency, and Maximize Customer Value - We’re growing rapidly and committed to delivering meaningful impact. If you're passionate about shaping the future of work, we’d love to hear from you. 

What is the opportunity?

As a Solution Engineer, you will be responsible for the technical relationships within some of our large-scale enterprise and premier customers. You will support the sales teams technically, in sales motions, whilst also proactively helping drive adoption and consumption of Omnissa products and solutions within existing customers. As the trusted advisor to these accounts, you will be responsible for helping to shape and influence the long-term future of their digital workspace strategies.

Here is a breakdown

• Engage regularly with technology decision makers in your customers, building long term business relationships, and evangelizing Omnissa solutions.
• Enable and manage your existing customers to get the best value out of their Omnissa products, ensuring they have access to the correct resources, and ensuring they are keeping up to date with our solutions.
• Deliver bespoke technical enablement, product update, and technology roadmap sessions to new and existing customers where required.
• Track and support your sales opportunities. Working with your Account team, ensure that all opportunities are technically validated by ensuring the proposed solution will meet the customers requirements. This may also include conducting proof of concepts, RFP/RFI responses, solution demonstrations and technical workshops.
• Craft and propose customer solutions that differentiate Omnissa software and services, and meet the customers’ requirements and objectives, and where required demonstrate our competitive advantages.
• Develop and maintain an in-depth technical knowledge of Omnissa products and solutions.
• Support the Omnissa marketing team, helping with marketing events when required to do so. This may include public speaking at industry events and delivering webinar content for example.
• Assist customers with product queries and provide an escalation path to customers for support issues.

What will you bring to Omnissa

• Fluent Arabic & English – Both written and spoken.
• Desirable: 3+ years EUC (End User Computing) Pre Sales experience or 5+ years EUC as a technology delivery consultant.
• Possess a strong knowledge of Enterprise Architecture with a background in either the customer or partner landscape.
• Experience in desktop management. This may include Windows, macOS, Linux or ChromeOS.
• Experience with mobile device platforms, including Android, iOS, and iPadOS.
• Knowledge of Active Directory and Identity and Access Management systems
• You will be immensely capable, proactive, an excellent communicator with a can-do attitude and will adapt to change with a real passion for the EUC technology space.
• Strong presentation skills as well as the ability to build and present high-quality product demonstrations to both technical and executive audiences.
• Excellent listening, reasoning, and objection handling skills.
• You should be effective at working independently and as part of a team.
• Experience with configuring and deploying some of the following:
  • Mobile Device Platforms (Omnissa Workspace One, Microsoft Intune, Ivanti, SOTI),
  • Physical Desktop Management (Omnissa Workspace One, Microsoft Intune, Ivanti)
  • DaaS / SaaS Services (Omnissa Horizon Cloud, Microsoft AVD(W365), Amazon Workspaces Core, Citrix)

Location: Saudi Arabia

Location Type: REMOTE

Travel Expectations: Travel is required up to 30% of the time, with the ability to travel around Europe and USA when required for industry events or internal events.

Omnissa is committed to building a workforce that reflects the communities we serve across the globe. We believe this brings unique perspectives, experiences, and ideas, which are essential for driving innovation and achieving business success. We hire based on merit and with equal opportunity for all.