Director, HR Technology & Automation

About the Role

Flex is seeking a strategic and forward thinking Director, HR Technology & Automation to own and accelerate our HR technology ecosystem, drive automation across HR processes, and build out our AI-driven HR strategy. This leader will shape the future of HR operations by partnering with People Operations, IT, and business stakeholders to optimize systems, enhance data and reporting capabilities, and embed intelligent automation and AI tools that improve employee experience and organizational efficiency.

This is a hybrid position with on-site expectations of 3 days per week in our New York Headquarters (a few blocks from Union Square) or 2 days per week in our SF Hub. For candidates outside of the NY/NJ or SF area, you may be eligible for our relocation assistance program.

What You'll Do

• HR Systems Leadership & Strategy
• Lead the overall strategy, governance, roadmap, and operations for HR systems (HRIS, ATS, LMS, performance, workforce planning, and related platforms)
• Serve as the subject matter expert and key liaison between HR, IT, vendor partners, and business stakeholders
• Ensure HR systems are scalable, secure, compliant, and aligned with business priorities
• Automation & AI Strategy
• Define and lead Flex’s HR automation and AI strategy, identifying opportunities to streamline workflows, improve data quality, and enhance employee and manager experiences
• Evaluate, pilot, and scale AI-enabled tools across HR processes
• Partner closely with IT and external vendors to integrate automation and AI capabilities into the broader technology ecosystem
• Data & Reporting
• Evolve HR metrics, dashboards, and analytics to drive decision making for the People team and leadership
• Ensure high data integrity, documentation, and governance across HR platforms
• Change Management & Adoption
• Drive change management, training, and enablement to ensure strong adoption and effective use of HR systems and tools
• Translate business and People needs into clear system requirements and scalable solutions

Key Qualifications

• 8+ years of experience in HR systems, HR technology, HRIS management, or related functions
• Strong technical understanding of HRIS platforms and integrations
• Demonstrated experience leading cross functional technology initiatives
• Familiarity with AI tools, automation platforms, and their application in HR processes
• Excellent analytical and data visualization skills
• Experience scaling HR systems in a hyper growth company

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines.

For candidates located in our Tier 1 markets (NYC/SF/Seattle), the base salary pay range for this role is $204,000 - $255,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.