Partner Enablement Lead

Title: Partner Enablement Lead Location Name: Remote Employment Type: FullTime

About ElevenLabs

ElevenLabs is an AI research and product company transforming how we interact with technology.

We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always.

We have expanded from voice into three main platforms:

• ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.

• ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.

• ElevenAPI gives developers access to our leading AI audio foundational models.

Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.

How we work

• High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.

• Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.

• AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.

• Excellence everywhere: Everything we do should match the quality of our AI models.

• Global team: We prioritize your talent, not your location.

What we offer

• Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.

• Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.

• Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.

• Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.

• Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.

• Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.

About the role

We're hiring our first Partner Enablement Manager to build the foundation of how ElevenLabs enables, trains, and scales its global partner ecosystem. This is a 0-to-1 builder role. You will define the strategy, build the infrastructure, and execute hands-on as we scale.

What sets this role apart: we're looking for someone with a technical foundation. You've been in the room for complex API integrations, agent deployments, or voice AI implementations. You understand what it takes for a partner's solutions engineer to confidently build and demo on our platform — because you've been that person. You'll translate that credibility into world-class enablement that bridges the gap between product capability and partner execution.

In this role, you will architect the learning engine that powers our partner motion — defining the systems, standards, and infrastructure that enable partners to perform at scale. You will translate our rapid product velocity into clear, high-impact enablement that ensures partners can sell and deliver ElevenLabs as effectively as our internal teams.

This role sits within GTM Enablement and reports to the GTM Enablement Lead (based in Europe). You will work in close partnership with:

• Partner Revenue Leads (owning partner pipeline and commercial strategy)

• Partner Success Manager (owning partner adoption, outcomes, and long-term success)

You will support a global network of resellers, systems integrators (SIs), and technology partners.

While partner enablement is your primary focus, you'll also support internal GTM enablement across AE, SDR, and CSM roles as needs arise. This is a full-stack enablement role on a lean team — you'll build content, deliver training, design e-learning, and flex across audiences as the business requires.

This is a player-coach role: no direct reports initially, but with a clear path to building a team as the partner ecosystem scales.

What you'll do

Own the Partner Enablement Foundation

• Design and own ElevenLabs' global partner enablement strategy across onboarding, certification, and ongoing mastery

• Define what "Partner Ready" means at ElevenLabs and build the path to get partners there

• Establish scalable frameworks that support multiple partner types (resellers, SIs, technology partners)

Build Partner Onboarding & Certification

• Create structured onboarding journeys for new partners, with dedicated role-based tracks for Sales, Solutions Engineering, and Delivery

• Design and maintain partner certification programs — including a Technical Certification covering API integration, agent configuration, voice AI deployment, and solution architecture

• Build hands-on labs, sandbox environments, and technical exercises that give partner SEs real implementation experience before they go to market

• Ensure partners can confidently pitch, demo, scope, and build ElevenLabs solutions end-to-end

Establish the Partner Academy

• Own and evolve the partner learning infrastructure (LMS / PRM)

• Enable scalable, self-serve onboarding, certification, and continuous learning for thousands of external partner users

• Partner with internal teams to ensure content remains accurate, current, and aligned with product evolution

Enable the Commercial Motion

• Partner closely with Partner Revenue Leads to align enablement with pipeline motions, target accounts, and priority use cases

• Develop partner-facing sales assets including technical playbooks, integration guides, architecture blueprints, demo scripts, discovery guides, competitive positioning, and use-case narratives

• Ensure partners understand not just who to sell to and why ElevenLabs wins — but how to architect and implement solutions that land and expand

Create High-Quality Enablement Content

• Build and maintain enablement materials including playbooks, training decks, videos, workshops, and LMS content

• Collaborate with Product Marketing, Sales, and Product to translate messaging and roadmap updates into partner-ready materials

Leverage ElevenLabs AI in Enablement

• Use ElevenLabs' voice and agent technology to create localized, voice-enabled training content

• Demonstrate the power of the ElevenLabs platform through the enablement experience itself

Deliver Live & Async Training

• Facilitate live virtual partner trainings, technical workshops, certifications, and workshops across regions and time zones

• Design async learning paths that scale globally

Measure & Improve Partner Readiness

• Define and track enablement KPIs such as Partner Time-to-First-Deal, Certification Completion Rates, Technical Certification Pass Rates, Partner-sourced Deal Velocity, and Post-Implementation Quality Scores

• Partner with Partner Success to connect enablement efforts to partner performance outcomes

• Use data and feedback to continuously iterate and improve programs

Support Internal GTM Enablement

• Partner with GTM Enablement Leads to deliver programs for internal sellers when capacity or expertise is needed — whether that's SDR skill-building, AE deal execution, or CS expansion plays

• Flex across internal and external audiences as priorities shift

Shape the Function

• Help define how Partner Enablement evolves as the ecosystem scales

• Document best practices, establish operating rhythms, and influence future team structure and hiring

What success looks like (first 6–9 months)

• 80%+ of strategic partners certified across Sales & Technical tracks

• Partner time-to-first-deal < 90 days

• Enablement directly supporting $XM+ in partner-sourced pipeline

• Fully launched Partner Academy (LMS/PRM) with global adoption

• Clear, repeatable "how to sell ElevenLabs" playbooks across top use cases

Requirements

• 4–7+ years of experience in partner enablement, solutions engineering, implementation, customer enablement, sales enablement, partner programs, or GTM enablement in a SaaS or platform company

• At least 2 years enabling channel, services, or technology partners

• Hands-on comfort with APIs, webhooks, developer tooling, and modern AI/ML platforms — you can read API docs, run a Postman collection, and credibly lead a technical workshop

• Proven experience building enablement programs from scratch in fast-moving environments

• Full-stack enablement skills: live facilitation, content creation, e-learning development, and presentation design

• Strong understanding of B2B SaaS sales motions and partner-led growth

• Experience designing both live and self-serve training, including certification programs

• Confident facilitator and presenter for global, external audiences

• Strong stakeholder management skills across Revenue, Partner, Product, and Marketing teams

• Analytical mindset with experience defining and tracking enablement effectiveness

• Comfortable operating across global time zones and cultures

• Fluency in English; additional languages are a plus

Location

Remote-first, globally distributed role.

We have a strong preference for candidates based in Europe or the UK, to enable close collaboration with:

• The GTM Enablement Lead (Europe)

• Cross-functional GTM leaders

• London HQ

Exceptional candidates outside Europe will be considered if they can operate effectively across European and US time zones.