Order Operations Analyst

Order Operations Analyst

We are looking for an Order Operations Analyst to join our evolving Sales Operations team located in our Dublin office. The ideal candidate thrives in high-growth, collaborative environments and is eager to dive into the Order Operations function of the Sales process. We need a detail-oriented, process-minded individual who has experience in order management and working cross-functionally to support the needs of a fast-growing sales team while carrying a high volume workload.

Responsibilities include:

• Performs a review of opportunities submitted by sales teams to ensure all required documentation is provided and the order is in compliance with company procedures and guidelines
• Coordinates the resolution of Order Form discrepancies or questions with various internal departments 
• Facilitates signature requests of Legal Agreements, Order Forms, and Vendor Forms
• Acts as a subject matter expert for External Marketplace orders
• Provides daily ad hoc training and sales support for opportunity close process
• Identifies and recommends process improvements to optimize daily Order Operations activities, including Salesforce-related processes.
• Participates in testing of system projects prior to implementation
• Expands upon Order Operations internal documentation along with the related field facing documentation of current processes
• Completes all owned tasks by the scheduled month end close deadlines and escalates issues when needed
• Performs various tasks that impact Customer billing and access to Datadog solutions and services