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Last updated April 6, 2026 at 7:44 AM UTC
Giga AI provides an enterprise-grade platform to design, govern, and scale AI agents for customer support. Key capabilities include Agent Canvas for branded policy-based agent design, auto policy writing, a built-in Copilot, and the ability to attach training documents for context. The platform supports chat, voice, and multi-modal interactions, with Smart Insights and a natural-voice experience to optimize performance and KPIs.