Manager, Operations

KAYAK, part of Booking Holdings (NASDAQ: BKNG), is the world’s leading travel search engine.

As the Manager of Operations at KAYAK, you will be a pivotal part of our team, responsible for overseeing and optimizing the daily operations of our travel search engines and related services.

This role is required to work from our Concord, MA office at least 3 days per week.

In this role, you will:

• Oversee and ensure efficient day-to-day operations for KAYAK’s services.
• Data Center management including but not limited to project manager of larger, more long term and daily projects, maintaining the center and vendor relationships, and purchasing of hardware and software
• Manage and mentor a team of operations engineers, fostering an innovative and collaborative working environment.
• Identify areas for operational improvement, implement standard processes, and streamline operational workflows to enhance productivity and efficiency.
• Lead critical operations projects from conception through to execution, including process optimization initiatives and adherence to project timelines.
• Work closely with cross-functional departments such as IT, Engineering, and Security to ensure efficient operations and integration.
• Serve as the primary point of contact for operational queries and issues, ensuring timely resolution and maintaining high standards of service.
• Oversee the budgeting for operations-related activities, ensuring resource allocation is effective and within budget.

Please apply if you have:

• A minimum of 5 years of experience in operations management within technology or a related field, with a proven track record of managing successful operational projects.
• Experience with direct oversight of Data Center management and operations.
• Proficiency with relevant tools and technologies used in operational management, such as network management systems, data analytics, and security protocols.
• Strong leadership and team management abilities, capable of mentoring and guiding team members.
• Excellent interpersonal and communication skills and ability to collaborate across diverse teams and collaborators.
• Strong analytical skills with the ability to solve complex operational issues and drive effective solutions.

Are you passionate about traveling and operational development excellence? Then join us at KAYAK and help shape the future of travel!