Dutch Technical Support Specialist - Lisbon

Become the technical expert who helps clients solve every problem!

Work on-site in Lisbon providing high-level technical support and collaborate with international teams to ensure the best customer experience.

Responsibilities:

• Troubleshoot and resolve technical issues for clients promptly.
• Manage requests, bugs, and troubleshooting cases via phone and email.
• Collaborate closely with engineering teams for reports and product improvements.

Train clients on product functionalities and technical tools.

• Native Dutch and fluent English (B2)

• Previous experience in technical support or IT helpdesk

• Strong analytical and problem-solving skills

• Excellent communication and teamwork skills

• EU citizenship or valid work permit for Portugal

• Accommodation Provided in shared apartment. 

• Bills paid by the company

• Monthly meal allowance

• Private health insurance from day one. 

• Transport allowance. 

• Career growth and personal development opportunities

• Work on-site in Lisbon with a multicultural team

• Performance bonus