Operations Coordinator

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Position Summary

The Operations Coordinator for Custom Pump will provide multi-functional support across operations—including production, logistics, purchasing, mechanical design, quality, and customer support—while also managing site-level administrative activities. This role ensures smooth day-to-day operations, supports continuous improvement, and creates an organized, positive environment for employees, visitors, and vendors.

Key Responsibilities

• Communicate with internal teams (Sales, Planning, Purchasing, and Warehouse) on inventory levels and shipment status.

• Liaise with Project Managers and customers regarding order and delivery updates.

• Process department invoices using the accounts payable system (Catalyst).

• Support purchasing activities and vendor management for office supplies and site services.

• Prepare and maintain operational reports, dashboards, and KPIs for leadership review.

• Assist with scheduling, workflow coordination, and continuous improvement initiatives.

• Actively identify and implement process improvements to enhance efficiency and customer satisfaction.

• Coordinate and organize team events, meetings, workshops, and offsites, including venue, catering, materials, and logistics.

• Provide administrative support for documentation, compliance, and visitor logistics.

Qualifications

• 5+ years of administrative and/or coordinator experience.

• Experience working in a manufacturing or similar environment

• Bachelor's degree in Operations or a related field is a plus, though additional experience in lieu of a degree will be considered.

• Strong proficiency in Microsoft Office Suite; ERP experience (SAP preferred).

• Prior project coordination experience is a plus.

• High attention to detail and accuracy.

• Ability to collaborate and communicate effectively with internal and external stakeholders.

• Problem solving and time management skills.

• Excellent written and verbal communication skills

Core Competencies

• Customer Focus

• Organizational Skills

• Collaboration & Teamwork

• Results Orientation

• Adaptability

• Continuous Improvement Mindset and Problem Solving

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The estimated pay range for this position is $26/hr. to $30/hr.. Starting pay is dependent on multiple factors, such as skills, experience, and work location. At Xylem, we offer a competitive compensation package with a generous benefits package, including Medical, Dental, and Vision plans, 401(k) with company contribution, paid time off, paid parental leave, and tuition reimbursement.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment. 

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation